Phantom 3 Advanced cant update [19 00] error
1348 10 2015-9-14
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justforjoder
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Hi everyone, I can't update my Phantom 3 Advanced, all normal procedures to solve the upgrade are already cleared. This is on the hidden log and I think is the reason I cant update, anyone can help me?

[19 00][00] v0.0.0.0 -> v1.0.8.96 need upgrade.

[00331181]Firmware upgrading[5]...
[00333777][19 00] Firmware upgrade start...
[00364454][19 00] Firmware upgrade finish failed (step = 2, err = 0x08).

Complete log: https://www.dropbox.com/s/r4plhfgp6956mj9/P3S_FW_LOG_AB.txt?dl=0
2015-9-14
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sploodge
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Only thing I can suggest now other than sending it back is this ( and its a big THIS! )

Us the service file to "start again" with the P3's firmwares. If the issue is purely a firmware issue then hopefully this might kick it back into shape.. If not then its really a trip back to DJI..

Try this at your own risk. Its not likely to cause any more issues than you already have but just to make it clear, if it blows up, its not my fault

Download the file here:
https://onedrive.live.com/redir? ... Y&ithint=file%2czip

Download the instructions here :
https://onedrive.live.com/redir? ... 8&ithint=file%2ctxt
2015-9-14
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justforjoder
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Thanks Sploodge,

I already try this, on a fresh SD Card as the instructions says, but nothing happens, should I wait long time to process to begin? What Im doing wrong? I insert the sd card with the service file to the gimbal, wait for 5 minutes and nothing happens, I dont know what to do.. Any idea?
2015-9-14
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sploodge
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justforjoder@gm Posted at 2015-9-15 08:59
Thanks Sploodge,

I already try this, on a fresh SD Card as the instructions says, but nothing happ ...

Does it generate a log file on the SD?
2015-9-15
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justforjoder
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No my friend, doesnt generate anything at all
2015-9-15
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sploodge
Second Officer
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I really think it might need to be sent to DJI..
2015-9-15
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Juank
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Have you ever send back a bird to Dji? If yes, can you give me advice or something? Please-
2015-9-15
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sploodge
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Juank Posted at 2015-9-15 09:41
Have you ever send back a bird to Dji? If yes, can you give me advice or something? Please-

You will need to contact DJI support - http://www.dji.com/support

They will give you the details on how to send it back..
2015-9-15
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dmwierz
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I had that identical error, and had to send it back to DJI, as it was and issue with the camera.
2015-9-15
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mastermixjj
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dmwierz, what kind of issue with the camera? I have the same problem
2016-8-24
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DJI-Ken
DJI team
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mastermixjj@hot Posted at 2016-8-25 05:03
dmwierz, what kind of issue with the camera? I have the same problem

This thread is a year old since the last response. Can you start a new thread with the issue you are having.
2016-8-24
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