Hi!

I have a problem with the left stick.
I first noticed it in the Liftoff controller setup, then validated it with the controller calibration.
I have the throttle and yaw set to the left stick.
Moving the stick down from the center, it gives a 100% false signal to the left at 94% position. When tested in normal mode the drone does start to turn left (yaw).
In Manual mode it is not disturbing yet, because in that position the drone is barely getting any throttle. I say this without being an experienced FPV pilot. I suppose though, in flight, a full throttle cut-off while passing through this position can have minimal effect on flight and cause problems in more precise manoeuvres.
I tried to enter a request for the controller on the repair request page, but neither the products nor the serial number was accepted by the system.

If I recall correctly before I updated to the latest firmware for the drone and goggles (RC3 was active during the update), I had no such problem in the simulator either. This is just an observation, I know RC3 is not updated now.

Is it possible to do a factory reset on RC3?

Try doing gimbal calibration from the goggle menu under settings - control - remote controller. If that doesn't help, start a repair request for your Avata 2 and only send the controller in.

Thx, but I started the troubleshooting by recalibrating, but it didn't fix it.

One more question:
Is it possible to adjust the throttle so that the engine speed starts to rise more dynamically from a lower position?
I am uncomfortable that above the midpoint position there will only be enough power to climb as well as hover. Does adjusting the Yaw expo have any effect on this?

Hi there,
thank you for reaching out and we apologize for the unpleasant experience.

Just to confirm, have you tested with another controller? To see if the outcome is different.

Should you have any other questions, kindly message us. Thank you!

DJI Natalia Posted at 6-3 01:11
Hi there,
thank you for reaching out and we apologize for the unpleasant experience.

Thx Natalia!
I only have an MC3 controller other than RC3, which works perfectly, but I don't think that's relevant in this case.
Unfortunately I don't have the possibility to test with another controller.
I understand that the new RC3 controller sends the signal to the drone via goggles 3. As I wrote earlier, the RC 3 calibration through the glasses shows a false signal. However, the same error occurs when RC3 is connected directly to a PC, when the glasses are not involved in the communication.

Polcsi Posted at 6-3 01:30
Thx Natalia!
I only have an MC3 controller other than RC3, which works perfectly, but I don't think that's relevant in this case.
Unfortunately I don't have the possibility to test with another controller.

Hi there,

If the issue persists, please submit a repair request and send your rc back to DJI for further inspection here: (https://www.dji.com/support).

Should you have any other questions, kindly message us. Thank you!

DJI Natalia Posted at 6-3 03:39
Hi there,

If the issue persists, please submit a repair request and send your rc back to DJI for further inspection here: (https://www.dji.com/support).

Ok, but I can't find RC3 product on the repair request page. Should I select the Avata 2, as fichek suggested earlier, and just return the controller?
Do I have to pay the shipping costs if the product is under warranty?

Polcsi Posted at 6-3 07:49
Ok, but I can't find RC3 product on the repair request page. Should I select the Avata 2, as fichek suggested earlier, and just return the controller?
Do I have to pay the shipping costs if the product is under warranty?

Hi. As for your inquiry, you may proceed to create repair case via serial number for the controller. Since the issue is coming from controller, just send the controller for diagnosis and repair. Pertaining to the shipping fee, you do not need to pay shipping fees normally, but for international shipment, DJI does not cover international shipping and customs clearance fees. I hope this helps. Thank you and have a good day !

DJI Natalia Posted at 6-3 11:56
Hi. As for your inquiry, you may proceed to create repair case via serial number for the controller. Since the issue is coming from controller, just send the controller for diagnosis and repair. Pertaining to the shipping fee, you do not need to pay shipping fees normally, but for international shipment, DJI does not cover international shipping and customs clearance fees. I hope this helps. Thank you and have a good day !

My problem is that I have tried entering the serial number in the product selector on the repair request page, but the page won't accept it, even though I enter the QR code number. Maybe I should write it in the error description if I choose the Avata 2 product?

Try doing gimbal calibration from the goggle menu

Polcsi Posted at 6-3 13:32
My problem is that I have tried entering the serial number in the product selector on the repair request page, but the page won't accept it, even though I enter the QR code number. Maybe I should write it in the error description if I choose the Avata 2 product?

Hi there, thanks for reaching out. Could you please let me know if you encountered any issues when trying to submit the repair case on the website? If so, could you please share a video or picture showing the problem you encountered? That would help me look into it further and assist you in successfully submitting the request.

Thank you for your patience and for reaching out. I'm happy to help you get this resolved.

DJI Natalia Posted at 6-3 19:29
Hi there, thanks for reaching out. Could you please let me know if you encountered any issues when trying to submit the repair case on the website? If so, could you please share a video or picture showing the problem you encountered? That would help me look into it further and assist you in successfully submitting the request.

Thank you for your patience and for reaching out. I'm happy to help you get this resolved.

Even if I type in the serial number, which I copied from the QR code, it won't accept it.

https://drive.google.com/file/d/12equJEqqsradqr7MYkaEvg0O5isQmI8d/view?usp=drivesdk

Polcsi Posted at 6-3 23:47
Even if I type in the serial number, which I copied from the QR code, it won't accept it.

https://drive.google.com/file/d/12equJEqqsradqr7MYkaEvg0O5isQmI8d/view?usp=drivesdk

Hi there, thank you for the picture attached above. Since you're unable to submit the case by adding the remote controller's serial number, I would suggest trying to add your drone's serial number instead and then submitting the repair case.

If you're able to provide the drone's serial number, our team can use that information to look into the issue you're experiencing and work towards a resolution. Please feel free to go ahead and submit the case using the drone's serial number, and I'll make sure our team reviews it promptly.

Let me know if you have any other questions! I'm here to help get this repair request processed as smoothly as possible.

i have the same exact issue on my barely 1 week old controller. DJI please fix this via software update. (for owners in country with no dji service centers))

I have a issue thats very similar with my FPV remote 3.. I notice it on the sim and while flying my avata 2. I also started to notice it after the latest firmware update.. DJI please fix this issue with a future update

I bought the fpv RC 3 without a drone to practive on the simulator. Lately the right stick jerks left whenever i pitch up. It lasts for less than a second but it's enough the make the controller unusable. I've read the previous posts that say they couldn't submit the repair case without a drone. Please advise.

djiuser_CXaXvqezUcOd Posted at 7-18 07:21
I bought the fpv RC 3 without a drone to practive on the simulator. Lately the right stick jerks left whenever i pitch up. It lasts for less than a second but it's enough the make the controller unusable. I've read the previous posts that say they couldn't submit the repair case without a drone. Please advise.

Since I bought the RC3 with the drone, DJI support suggested that I should mark the drone for repair and return only the controller. Repaired in 1 week. I think you should ask support how you can return the RC3 in such a case (purchase without drone).

Brian Saner Posted at 7-12 18:04
I have a issue thats very similar with my FPV remote 3.. I notice it on the sim and while flying my avata 2. I also started to notice it after the latest firmware update.. DJI please fix this issue with a future update

Bonjour,
J'ai exactement le même problème. hier, j'ai installé le detnier firmware sur mon avata 2 et depuis, j'ai ma  dji fpv rc 3 qui a un problème. Le stick de droite, dès que je le pousse vers le bas, il a tendance a aller vers la droite. Cela désequilibre le drone avata 2 et le faut chuter.
Heureusement que je ne l'ai testé que sur simulateur sinon en réel le drone pourrait chuter et se casser.
Pouvez vous m'aider ?

J'ai exactement le même problème. Hier j'ai installé le firmware de l avata 2 et depuis, ma dji fpv rc 3 a ce problème :
Lorsque je pousse le stick droit vers le bas, il bouge brusquement vers la droite . Ça déséquilibre le drone et le fait chuter. Heureusement que cela se passait sur simulateur car dans la vie le drone pourrait être endommagé.
Pouvez vous m'aider ?
Merci !

I have same problem  with left stick after 3 weeks of real and simulator flights. Tried to calibrate, downgrade and update firmware but is not work correctly. At 10-20% throttle I get full left yaw.

מיכאל אורלוב Posted at 8-8 15:06
I have same problem  with left stick after 3 weeks of real and simulator flights. Tried to calibrate, downgrade and update firmware but is not work correctly. At 10-20% throttle I get full left yaw.

Then I returned just the RC3 which DJI replaced with a new one. However, after 2 months of average use, I noticed that even on this left stick, if I pull it down from the top, it throws a false left yaw again, but only up to about 15%. This is not yet a problem in flight. The interesting thing is that when I move the stick up from the bottom, the false left yaw command does not appear. Some kind of construction problem, or they could have gotten the wrong faulty potmeter series.

These don't have pots. They have magnets as they incorporate hall sensors.
Try this if you dare. Open the RC3 and look for the hall sensors... Sometimes I have found the magnet get loose and while in movement, they tend to slide their position. Push them hard to its original seat


The whole idea being, the magnets inside dislocate from their original position a bit because of not fixed properly or a loose mount. Try to push them back into their original place and it should solve the abnormal inputs on the sticks.

SaurabhSrivastava Posted at 8-10 11:08
These don't have pots. They have magnets as they incorporate hall sensors.
Try this if you dare. Open the RC3 and look for the hall sensors... Sometimes I have found the magnet get loose and while in movement, they tend to slide their position. Push them hard to its original seat

Thanks for the advice! I will definitely not try this until there is an official warranty for RC3.

RC3 only has screws to hold the body of the remote. Once you remove those screws, you will have to pry open the case with a plastic spudger. If done correctly, it won't leave any marks or an indication that it was opened for inspection. There are no warranty stickers or labels on the RC3 which you may break during disassembly.
There are many online videos on YouTube on how to properly do that. However, you need to be careful and with some experience. Better get it done from a mobile repair shop IF YOU MAY PLEASE.

Today i found my RC3 with similar issue. But in my case i am having 100% yaw right side when stick is all the way down And sadly we don't have DJI service in india !

Fpvmanindia Posted at 9-3 19:43
Today i found my RC3 with similar issue. But in my case i am having 100% yaw right side when stick is all the way down And sadly we don't have DJI service in india !

We do repairs for DJI drones in India. Please DM

I'm experiencing the same issue with my RC3: a lack of response in the yaw axis. Before, I could fly smoothly both in the simulator and in real flights, but now I don't feel safe flying outdoors. This happened after updating the controller drivers. Could it be a different issue with the RC3?"  

Can the RC3 be reverted to the previous update or reset to factory settings?

Please resolve this now

Bonjour à vous, J'ai acheter le pack complet de l'AVATAR2, il y a une 10 de jours,
j'ai l'ai essayé 10 minutes, parfait.
3 jours plus tard, j'ai voulus l'utilisé de nouveau, j'ai allumé le drone, la manette et le casque, et dans le casque apres l'allumage je percois le logo DJI et puis plus rien, le casque et chargé à fond.
qui pourrait m'aider ???
Tout est neuf, et je ne peux m'en servir.
merci pour vos réponses.
Cordialement.

I have same issue. Yaw is acting strangely. I am using RC3 for about 5 months. Funny thing is, behavior depends on how tight the screw is. The best experience is when it is loosen as much as it's possible. In this link there is an video showing nature of the issue.
https://youtu.be/wamK_ZnRh-c?si=7UyVjYtGwPX27UYy

In the link I shared above. There is guy who claims he knows the source of the issue. It looks like design issue. I hope DJI will fix it on the warranty and will fix it in the future.

Hey, as I wrote in comments under the video, linked by "NitroBlade" few posts above. I did find out what was the source of this issue in my case. I did not want to send remote back to DJI for warranty repair, because its only remote I currently have and I use it every day. So, I did risk it, open it up and try to figure out what can be a source of this. It was broken wire, the one which leads to one of Hall sensors (on yaw axis to be exact). So, I did resolder it back and now it is working again with no issue. From my point of view, it's either bad design or they use low quality parts, which is quite sad for controller with this price tag. So, best way is to return it to DJI and let them to solve it, but I'm afraid, they will just send you a new one, which will eventually break again, because they are all the same inside. Hopefully, they will change internal design (or parts) and start sending version, which do not have this issue. I will probably keep repairing mine It is faster than waiting weeks for new one.

SaurabhSrivastava Posted at 8-10 11:36
RC3 only has screws to hold the body of the remote. Once you remove those screws, you will have to pry open the case with a plastic spudger. If done correctly, it won't leave any marks or an indication that it was opened for inspection. There are no warranty stickers or labels on the RC3 which you may break during disassembly.
There are many online videos on YouTube on how to properly do that. However, you need to be careful and with some experience. Better get it done from a mobile repair shop IF YOU MAY PLEASE.

Based on your examination of the gimbals.  Does it look like the gimbals can be easily replaced if they wear out or are damaged?  First controller of many owned that might not be user serviceable.  Aware of the potential issue prior to purchasing.  Just a DJI thing v. most of the rest.


Right now I just reserve the FPV RC3 for real world flying. Using non-DJI controller on the Sim.  Recommend the Radiomaster Pocket for sim use. Less than $70 for the ELRS/EdgeTx model.  Will also allow you to fly a wide range of non-DJI models if you decide to venture out of the DJI "ecosystem".

SaurabhSrivastava Posted at 8-10 11:36
RC3 only has screws to hold the body of the remote. Once you remove those screws, you will have to pry open the case with a plastic spudger. If done correctly, it won't leave any marks or an indication that it was opened for inspection. There are no warranty stickers or labels on the RC3 which you may break during disassembly.
There are many online videos on YouTube on how to properly do that. However, you need to be careful and with some experience. Better get it done from a mobile repair shop IF YOU MAY PLEASE.

Hey, there was a blob of glue on one of screws. So, there is some kind of warranty marker. Not sure, if it is on all of them, but it was on mine.

OldGuy2024 Posted at 2024-11-24 07:37
Based on your examination of the gimbals.  Does it look like the gimbals can be easily replaced if they wear out or are damaged?  First controller of many owned that might not be user serviceable.  Aware of the potential issue prior to purchasing.  Just a DJI thing v. most of the rest.

Yes the gimbals themselves are not difficult to replace. The whole set can be purchased from cloudcitydrones website and can be replaced easily. I did not have any bob of glue on mine for warranty indication... Nevertheless, I am not worried about warranty as DJI does not offer warranty in my country anyways.

Traxx Warriors Posted at 1-5 09:47
Yes the gimbals themselves are not difficult to replace. The whole set can be purchased from cloudcitydrones website and can be replaced easily. I did not have any bob of glue on mine for warranty indication... Nevertheless, I am not worried about warranty as DJI does not offer warranty in my country anyways.

Just checked the cloudcitydrone website.  The store located in Rhode Island.  Didn't show up using DJI dealer search.  Just Best Buy, Walmarts, and couple other store in RI.   Have you purchased DJI parts from this retailer?  Price for a gimbal are listed at $49.  $98 for a pair of plastic gimbals. Pricey, but in line with DJI's pricing.

i have the same problem, does anyone know how to repair it ?

fans4f7f655c Posted at 1-5 15:52
i have the same problem, does anyone know how to repair it ?

Unfortunately, I’ve encountered the problem again, even though this is already my third RC3 controller (DJI has replaced it twice before). Since I’ve read in multiple places that others are experiencing the same issue, I don’t understand why DJI hasn’t investigated the root cause, as it seems to me to be a manufacturing defect.

This time, instead of sending it back, I decided to check what might be causing the issue. As SaurabhSrivastava mentioned earlier, the RC3 can be carefully dismantled. What I did was remove the board with the Hall sensors near the affected stick, cleaned it, and also cleaned the protective area around the magnet underneath. Then I screwed it back together, reassembled the controller, and now the issue has disappeared. However, I’m certain this is only a temporary fix, and with use, the problem will eventually reappear, just as it has before.

Hello guys, trying to calibrate rc3 sticks won goggles 3, i am having a dead zone at the end of the sticks. This means the value reaches -100 and 100 before the stick physically reaches the endpoint. Same on simulator when i try to calibrate. Any idea!?

I have the same problem while flying an actual drone with DJI O3 Air Unit. When I move only Throttle, I get glitches on Yaw.