CHANG PIAN FOLDER ADDED TO ANDROID DEVICE BY DJI FLY APP
5124 10 2024-6-6
Uploading and Loding Picture ...(0/1)
o(^-^)o
Col F
lvl.2
United States
Offline

Having replaced my Android device with a new model, I did a fresh installation of the DJI Fly app (downloaded from the DJI website).

The new version of DJI Fly (Version 1.13.5) created an additional sub-folder in the Android's DCIM folder.

The new folder is named "Chang Pian".

Can anyone shed some light on the purpose of the new Chang Pian folder?

Thanks!


2024-6-6
Use props
helikiwi
lvl.4
Flight distance : 888770 ft
New Zealand
Offline

https://www.reddit.com/r/dji/comments/1cwirh2/suspicious_chang_pian_folder_added_to_android/
2024-6-6
Use props
DJI Natalia
Administrator
Offline

Hi there. We're sorry for any inconvenience caused and thank you for bringing this up. Please provide us with a screenshot so we can check this with our engineering team. We have already forwarded your concern to our higher technical department for feedback in regards to this matter. Please rest assured that we will get back to you as soon as we receive their response. We appreciate your understanding and cooperation.
2024-6-6
Use props
Col F
lvl.2
United States
Offline

DJI Natalia Posted at 6-6 09:15
Hi there. We're sorry for any inconvenience caused and thank you for bringing this up. Please provide us with a screenshot so we can check this with our engineering team. We have already forwarded your concern to our higher technical department for feedback in regards to this matter. Please rest assured that we will get back to you as soon as we receive their response. We appreciate your understanding and cooperation.

I am following up on my inquiry of 6/6/24.  I am wondering if you have determined what the purpose is for the Chang Pian folder?  Thank you for your assistance.
2024-6-28
Use props
DJI Natalia
Administrator
Offline

Col F Posted at 6-28 12:21
I am following up on my inquiry of 6/6/24.  I am wondering if you have determined what the purpose is for the Chang Pian folder?  Thank you for your assistance.

Hi there, we are yet to receive any screenshot. Kindly provide us with a screenshot for us to assist you further on this matter.
Thank you.
2024-6-28
Use props
djiuser_4oNY7a0dkGb4
New
Canada
Offline

DJI Natalia Posted at 6-6 09:15
Hi there. We're sorry for any inconvenience caused and thank you for bringing this up. Please provide us with a screenshot so we can check this with our engineering team. We have already forwarded your concern to our higher technical department for feedback in regards to this matter. Please rest assured that we will get back to you as soon as we receive their response. We appreciate your understanding and cooperation.

The same issue here with the Chiang Pian
2024-6-29
Use props
DJI Natalia
Administrator
Offline

Col F Posted at 6-28 12:21
I am following up on my inquiry of 6/6/24.  I am wondering if you have determined what the purpose is for the Chang Pian folder?  Thank you for your assistance.

Hi there,
thank you for reaching out.

'Chang Pian' is the Chinese name for the 'LightCut' feature. This means the 'Chang Pian' folder is automatically generated by the DJI Fly app and is associated with the LightCut functionality. Please feel free to use it.

Should you have any other questions, kindly message us for assistance. Thank you.
2024-6-29
Use props
DJI Natalia
Administrator
Offline

djiuser_4oNY7a0dkGb4 Posted at 6-29 06:47
The same issue here with the Chiang Pian

Hi there,
thank you for reaching out.

"Chang Pian" is the Chinese name of LightCut. This means the folder is associated with LightCut that DJI Fly automatically generates. Please feel free to use it.

Thank you for your understanding.


2024-6-29
Use props
Col F
lvl.2
United States
Offline

DJI Natalia Posted at 6-29 20:31
Hi there,
thank you for reaching out.

Thank you, dear Natalia, for the information.  I appreciate the explanation.
2024-6-30
Use props
DJI Natalia
Administrator
Offline

Col F Posted at 6-30 16:23
Thank you, dear Natalia, for the information.  I appreciate the explanation.

Hi there,
thank you for reaching out.

We're happy we could be helpful. We appreciate your kind understanding and support.

Should you have any other questions, kindly message us for assistance. Thank you.
2024-6-30
Use props
MikeGOz
lvl.1
Australia
Offline

Why haven't DJI fixed this dodgy directory ?   I just got given a DJI Osmo Action 4 and the apps it forced me to install created this dodgy directory !

\Internal storage\DCIM\Chang Pian

Can I delete it ?
2024-12-28
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules