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My pocket 3 repair experience
2218 10 8-28 04:28
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Day 1 Adventures
lvl.4
Flight distance : 3242106 ft
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United States
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8-28 04:28
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DJI Thor
Administrator
Flight distance : 13602 ft
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Hello Day 1 Adventures, we appreciate your time sharing your experience with our service. Rest assured that we will keep providing even better service in the future.
If you have any DJI-related concerns, please feel free to reach out to us. We're happy to help. Thank you for your support! ^^
8-28 05:20
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Tomáš Bernard
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Czechia
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Your service is perfect. I also used.
8-29 01:59
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DJI Susan
Administrator
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Tomáš Bernard Posted at 8-29 01:59
Your service is perfect. I also used.

Hello. Thanks for sharing your feedback on our service. This will surely strengthen our customer relationship and foster advancement in customer service between our DJI customers. We're glad to be of service. Thank you for choosing DJI.
8-29 05:27
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Blériot53
Captain
Flight distance : 6410663 ft
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United Kingdom
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Great to see positive feedback.
8-29 13:37
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Ravi Akhouri
lvl.1
India
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Worst Customer support and service from DJI Pros: Great camera at great price Cons If you get any issue in the camera, forget about the warranty, if there is even is single scratch, they will try to find a way to null and void your warranty.  Then shamefully they will offer to completely replace the whole camera at the cost of new camera and then they will keep the old camera, which they might sell as refurbished after repair or what  No repair, they will not repair, and even you have problem in one module, They won’t replace that one module, they will offer complete replacement. Which will cost you the same price  Why would someone take replacement, if you can buy a new product at the same price and keep the old one, which you may try to get repair outside or else use the module which might be working  I was just having issue with the front screen module, which they denied to repair and shamefully offered me the new came at the price of new product
9-3 23:56
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raniero
lvl.3
Flight distance : 132208 ft
Italy
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Your service is perfect. I also used.
9-4 01:34
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raniero
lvl.3
Flight distance : 132208 ft
Italy
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Worst Customer support and service from DJI Pros: Great camera at great price Cons If you get any issue in the camera, forget about the warranty, if there is even is single scratch, they will try to find a way to null and void your warranty.
9-4 01:34
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raniero
lvl.3
Flight distance : 132208 ft
Italy
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Hello. Thanks for sharing your feedback on our service.
9-4 01:35
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raniero
lvl.3
Flight distance : 132208 ft
Italy
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service so god
9-4 01:35
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BetterBizTech
Captain
Flight distance : 6870043 ft
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United States
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Good to know. Thanks.
yesterday 04:02
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