So ....
Took the NEO with me to the tower, hand launched it , with dronie quickshot from palm, w/o phone.
Unfortunately the drone did not came back to my palm, it barely missed the tower . After couple of meterts, drone started drifting right, than stopped, and started landing above trees.
Luckily it has not landed, just hovered above a smaller tree , hardly took my phone out of my pocket , than it connected to the drone,as pictre shows recorded the homepoint there and i could drive it back to me.

Why did it happened?

On the ground it worked flawlessly .

After

Here are the videos that NEO had in .



https://youtu.be/5KsXLD4gW4k  start
https://youtu.be/IykpxSfQoNk   end

Hi there, thank you for reaching out and we do apologize for the trouble caused. Could you please share us the flight logs in shareable link as Google drive for us to forward it to our engineering team nd check further on this for you?

Also, may I confirm the remote controller you're using with your DJI Neo?

Looking forward to your response.

DJI Natalia Posted at 9-18 02:36
Hi there, thank you for reaching out and we do apologize for the trouble caused. Could you please share us the flight logs in shareable link as Google drive for us to forward it to our engineering team nd check further on this for you?

Also, may I confirm the remote controller you're using with your DJI Neo?

Hello, i dont know where to find the flight log, neo did not recorded the quick shot log which shows on the map, many times drone dropped gps positions even when a flown with remote.

Thanks

fansf4d652cf Posted at 9-18 03:11
Hello, i dont know where to find the flight log, neo did not recorded the quick shot log which shows on the map, many times drone dropped gps positions even when a flown with remote.

Thanks

Hi there, thank you for the response. Kindly follow the steps below to export the flight logs from your DJI Neo:

1. Download DJI Assistant 2 (Consumer Drones Series) via https://www.dji.com/neo/downloads；
2. Connect the drone to computer with a USB-C data cable, and run DJI Assistant 2 (Consumer Drones Series);
3. Click DJI Neo > Log Export > Select logs on the data of malfunction > Save To Local;
4. The exported flight log name is in this format: DJI_NEO_2024-09-10_22-59-21.DAT

Thank you for your understanding and patience.

DJI Natalia Posted at 9-18 22:43
Hi there, thank you for the response. Kindly follow the steps below to export the flight logs from your DJI Neo:

1. Download DJI Assistant 2 (Consumer Drones Series) via https://www.dji.com/neo/downloads；

Thanks, it worked.

https://drive.google.com/file/d/1aNgBbmuIQ-vwGjgkhft9BZfqBktEzJTq/view?usp=drive_link

here are the ones where the problem was, quick shot, and after phone managed to connect it with  wifi, i managed to bring it back to me.

fansf4d652cf Posted at 9-19 10:55
Thanks, it worked.

https://drive.google.com/file/d/1aNgBbmuIQ-vwGjgkhft9BZfqBktEzJTq/view?usp=drive_link

You're most welcome and thank you for sharing the required information. We'll forward this flight logs to the our engineering tam for further check and get back to you as soon as we receive the updates.

Your patience is highly appreciated. Thank you!

I had a similar problem. I was on the golf course playing golf. I wanted to do a simple circle shot. I opted not to use the controller or phone (since this is one of the benefits of using the Neo).
The area was open and free of obstacles and the water was about 50+ meters away.

I selected circle mode on the drone and let the drone take off. Unfortunately... The drone moved 4m away and then started drifting far left and kept going higher and higher. Since my phone or controller weren't connected, I couldn not let the drone return to me. The drone went straight above the water (far and high) and suddenly dropped into the water.

I just went to buy another one, but this problem should somehow be addressed.

Maybe because it had no gps lock when it started to do the quickshot ? What i found, when not using controller or phone, before take off, i wait 2 minutes to have the gps lock for neo.
Maybe that was my mistake at the tower. I Just turned the drone on and left it do the quickshot straight away.

I also have a problem. I try flying indoors, and as soon as the drone goes through the corridor, it switches to Atti mode and flies full speed into the wall. At that moment, it becomes completely uncontrollable

Same problem occurred while flying indoor and on the balcony.
While Neo was on the balcony it started drifting back and back out of the fences. Iw as trying to land it down, but unfortunately it was too late and after hitting the handrails it fell down on the ground. Thanks God it was only 2-nd floor. All good with drone body, but its not good having such software issue. How can i use it further?

I had a similar problem see my post here:
https://forum.dji.com/forum.php?mod=viewthread&tid=322963

Mir ist ein Absturz passiert.

Ich habe auch den Circle Modus von der Drohne aus aktiviert.

Ich stand dabei am Strand.

Die Drohne ist wie bei dir nach vorne geflogen und immer weiter nach unten und schließlich in Meer.

Per Repair Service habe ich die Drohne an DJI geschickt.

Dort wurde nach den Flug Daten von dem Technikern gefragt.

Ich kann diese Daten nicht liefern, weil ich die DJI Neo immer von der Hand aus gestartet habe, ohne die Drohne mit dem Handy gekoppelt zu haben. Als eine autarke Drohne erwarte ich, dass die Drohne dies auch kann.

Wie dem auch sei.

DJI hat keine Flug Daten. Meine Drohne hat einen Totalschaden und Wasserschaden. DJI sieht die Schuld nicht bei sich.

Die Drohne kostet neu 199,00 Euro. Ich soll für die Reparatur 195,00 Euro bezahlen.

Nach langem hin und her gibt DJI mir nun 35% Rabatt auf die Reparaturkosten plus neue Batterie für 39,00 Euro.

My goal is to fly outside in the evening with plenty of light and shadows on one side of the houses. Any suggestions?
My crash after loss of GPS:
https://forum.dji.com/forum.php?mod=viewthread&tid=322963