DJI assistant app crashe on iphone 4s
1818 6 2015-9-22
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fabriceviguier
New

France
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hello !

i recently updated all DJI and Apple stuff, and i have a problem for my Ronin-M and the DJI Assistant on iphone 4s / ios9.

as usual, i open DJI assistant (updated), i must to login with mail and password and when i tap "login" button the app try to connect and crashe. in a second time i re-open the app and a few seconds later, it crash again and again.
when i delete and re-install the app, same story : first time, i can enter my mail and password for login but the app crashe and the second time i re-open the app and crashe immediatly.

please, help.
2015-9-22
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lucaviani
lvl.1

Italy
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DJI assistant app crash also on my iphone 6+ and ipad air too after upgrade to ios 9

This is a known problem from DJI?
2015-9-22
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classicalle
lvl.4
Flight distance : 8903051 ft
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United States
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I'm on iOS9 with iPhone 6+ and DJI's assistant app crashes too.
2015-9-22
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fabriceviguier
New

France
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after test, exactly the same problem on my ipad mini 2...

i can change settings only trough my macbookpro.

any solution for mobile device ?
2015-9-22
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fabriceviguier
New

France
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for information, no problem with my ipad mini 2 on ios9 about the "dji go" app, allright for the phantom3.
i try to install "ground station" app and when the app try to search my position, it crashe..
2015-9-22
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DJI-Cathy
lvl.4

Hong Kong
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Dear customer,

We are trying to fix the APP with IOS9 issue, please wait patiently, sorry for the inconvenience.

Best Regards!
DJI-Cathy
2015-9-22
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stewart
lvl.2
Flight distance : 6032398 ft
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Australia
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Thanks for the update Cathy!
2015-9-26
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