DJI Tony
Administrator
Offline
|
Hi there. Please be aware of these points:
• Before updating, ensure that the battery level of the device (remote controller or aircraft) is above 50%.
• While updating, do not power off the aircraft or disconnect the USB cable. Otherwise, the update may fail.
• While updating, the device may automatically reboot several times. When rebooting, it is normal for the remote controller to disconnect from the aircraft automatically. Do nothing before the update is completed to avoid affecting the normal updating process.
We recommend using the app for updating (* Ensure that the mobile device has a stable network connection during the update process.) . If the update fails, please refer to the method below and try again:
1. Power off and reboot the remote controller and aircraft. Try updating again (Try this a few more times if necessary.).
2. If possible, use another mobile device and try again. For example, switch an iOS device to an Android device.
3. If the update using the app still fails, we recommend using DJI Assistant 2 for updating if you have a computer on hand.
*Path for checking firmware updates within the app:
DJI Fly: Profile on the homepage > Settings > Firmware Update > Check for Firmware Updates.
4. If the updating still fails after the above methods have been used, please tell us for further analyze. |
|