DJI Natalia
Administrator
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Hi there, thank you for reaching out and we do apologize for the inconvenience caused. May I confirm if you've performed gimbal calibration? if not, kindly try perform gimbal calibration and see if it works. You may follow the guide in the link shared below for the calibration process :
{ https://repair.dji.com/help/cont ... ;paperDocType=paper }
If the issue still persists, kindly share us a video recording demonstrating the whole situation and the issue for u sto forward it to our engineering team . We will surely provide you with an accurate resolution after we review the details. Rest assured that we're committed to providing the best experience for our users.
Please keep us posted. Thank you for understanding. |
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