Hi,

In the market for new batteries for the 4 who is doing the best deals at the moment?

Hi there, thank you for reaching out. Have you tried at the retail stores nearby you listed on our official website?
Below are the links you can try at : https://www.dji.com/global/where-to-buy/retail-stores

On the same link provided above you can also click on the "Official Online Stores" tab and try at our "Amazon DJI Official Store" or "eBay DJI Official Store".

If you have any other questions, kindly let us know. Thank You!

DJI Natalia Posted at 10-28 03:05
Hi there, thank you for reaching out. Have you tried at the retail stores nearby you listed on our official website?
Below are the links you can try at : https://www.dji.com/global/where-to-buy/retail-stores

Hi, thanks for your reply but i followed your suggested links and drew a blank, couldn't even find on the DJI web site?

Croz Posted at 10-28 10:51
Hi, thanks for your reply but i followed your suggested links and drew a blank, couldn't even find on the DJI web site?

Hi there, we are sorry to hear that!  I may recommend you check the availability of the stock at the nearest retail stores in your area. You can call first to check their availability via https://www.dji.com/where-to-buy/retail-stores?。

Thank you for your patience.

DJI Natalia Posted at 10-28 21:54
Hi there, we are sorry to hear that!  I may recommend you check the availability of the stock at the nearest retail stores in your area. You can call first to check their availability via https://www.dji.com/where-to-buy/retail-stores?。

Thank you for your patience.

Hi DJI Natalia,

Desperately need to be able to download the Phantom 4 firmware; it must still be in the system somewhere!   I have $2000 DRONE is now useless to me if I can't get the firmware.

Help, Russgail1

russgail1@bigpo Posted at 11-27 21:58
Hi DJI Natalia,

Desperately need to be able to download the Phantom 4 firmware; it must still be in the system somewhere!   I have $2000 DRONE is now useless to me if I can't get the firmware.

Hi, Russgail
Thanks for sharing your concern.
Please download the DJI Go 4 App from our official website: https://www.dji.com/downloads/djiapp/dji-go-4
If there's any issue occurs, please provide more detailed information, we will check it out for you.
Thanks.

DJI Wanda Posted at 11-28 02:15
Hi, Russgail
Thanks for sharing your concern.
Please download the DJI Go 4 App from our official website: https://www.dji.com/downloads/djiapp/dji-go-4

Hi, DJI Wanda

I will get it out and try it, I will get back to you and let you know if it is successful.

Regards Russgail1

russgail1@bigpo Posted at 11-28 15:56
Hi, DJI Wanda

I will get it out and try it, I will get back to you and let you know if it is successful.

Hi, Russgail
Sure, if the issue still occurs, please keep us updated, we will provide you timely assistance.
Have a good day!

DJI Wanda Posted at 11-29 02:57
Hi, Russgail
Sure, if the issue still occurs, please keep us updated, we will provide you timely assistance.
Have a good day!

HI DJI Wanda,

My iphone is only an 8, so I can't download GO-4.

Cheers, russgail1

russgail1@bigpo Posted at 12-1 19:40
HI DJI Wanda,

My iphone is only an 8, so I can't download GO-4.

Hi, there
We suggest you update your iphone to the iOS version 10.0 or above.
Then download the DJI Go 4 app from our official website.

Thanks for your understanding.