Hello!

I purchased my Mini 2 SE in the United States and fly it in México, (both FCC countries per DJI list).

However, checking on my transmission settings screen, for the drone to be on FCC mode the 1km line should be above 90dbm, in this case its below indicating its in CE mode, not FCC as my country allows.

How can i get this information to the DJI team so it can be fixed?
Thanks

Hi there,

Thank you for reaching out.

We are checking with the relevant team on this matter with the provided information and will get back to you with an accurate answer once we have the result.

We appreciate your understanding and patience, thank you!

Hi jcejin,

Thank you for your patience. We have check with the relevant team on this issue. The drone needs to get GPS outdoors before switching to FCC mode. Could you please try to test it outdoor, if issue still persist please keep us posted to assist further. Thank you.

Did this solve your problem?

DJI Gamora Posted at 10-30 22:59
Hi there,

Thank you for reaching out.

Tried flying outdoors, GPS lock with 31 satellites, still the same.

Montfrooij Posted at 11-10 00:42
Did this solve your problem?

No, tried flying outdoors and it was exactly the same. FCC area with CE power levels.

jcejin Posted at 11-10 01:07
No, tried flying outdoors and it was exactly the same. FCC area with CE power levels.

That is weird, never heard about that myself.

jcejin Posted at 11-10 01:07
Tried flying outdoors, GPS lock with 31 satellites, still the same.

Thank you for keeping us posted. Please provide the requested information below to further investigate on this issue;
1) Screen recording of the test
2) Drone's flight control data
3) RC log

We are looking forward to your response for further assistance. Thank You

DJI Gamora Posted at 11-12 03:47
Thank you for keeping us posted. Please provide the requested information below to further investigate on this issue;
1) Screen recording of the test
2) Drone's flight control data

Sure, how can I get that data?

Today I tried with a mini 3 and a different controller and it was the same.

jcejin Posted at 11-12 16:39
Sure, how can I get that data?

Today I tried with a mini 3 and a different controller and it was the same.

Hi jcejin,

You can refer on this link for "DJI Fly and DJI GO 4 Flight Record & Flight Controller Data Export Guide"

Upon exporting you can (Attach them in this file link: https://pan-sec.djicorp.com/apps/) OR DM us via goggle drive / dropbox link.

If you have any other questions, kindly let us know. Thank you for your understanding and support.