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Ronin M Handle grip screws are faulty!
1527 4 2015-9-30
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cre8tivepie
lvl.1

United Kingdom
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I've encountered the same problem as some other users on this forum, the screws that secure the handgrips to the arms on the Ronin M are either faulty or not long enough! I've hardly used it and already the screw won't tighten at all. I found another post on here by Wingrove who has provided a video that illustrates exactly the issue I have.


I really need replacement  screws and bolts quickly as I have jobs coming up! Please help DJI!!!

Dean  
2015-9-30
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Cre8tivepie
lvl.1

United Kingdom
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Hello.... Please DJi step up and help with this. We use this device for paid work!

Thanks
2015-10-4
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DJI-Cathy
Second Officer

Hong Kong
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Pls contact DJI GmbH for help,
Support.eu@dji.com, +49(0)97479304200,Mon - Fri 9:00am - 3:00pm (German Time GMT+1:00)
2015-10-8
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Ventuza
lvl.2
Flight distance : 68419 ft
Canada
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So what happened ?
Did they send you a new set of handles ? I don't see any other way to fix this !
Doesn't seem the screws are short, either or both the nut and the screw got stripped.
Too small thread for the task or soft metals.

Chicken wire and spit fix ?
Share the experience please !

Thanks !
2015-10-24
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Cre8tivepie
lvl.1

United Kingdom
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Ventuza Posted at 2015-10-24 20:35
So what happened ?
Did they send you a new set of handles ? I don't see any other way to fix this ! ...

I've just emailed DJI Europe now as suggested by DJI Cathy. Will post an update once they respond.

Cheers
2015-11-17
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