I've encountered the same problem as some other users on this forum, the screws that secure the handgrips to the arms on the Ronin M are either faulty or not long enough! I've hardly used it and already the screw won't tighten at all. I found another post on here by Wingrove who has provided a video that illustrates exactly the issue I have.

I really need replacement  screws and bolts quickly as I have jobs coming up! Please help DJI!!!

Dean  https://youtu.be/3bATP4WHFmI

Hello.... Please DJi step up and help with this. We use this device for paid work!

Thanks

Pls contact DJI GmbH for help,
Support.eu@dji.com, +49(0)97479304200,Mon - Fri 9:00am - 3:00pm (German Time GMT+1:00)

So what happened ?
Did they send you a new set of handles ? I don't see any other way to fix this !
Doesn't seem the screws are short, either or both the nut and the screw got stripped.
Too small thread for the task or soft metals.

Chicken wire and spit fix ?
Share the experience please !

Thanks !

Ventuza Posted at 2015-10-24 20:35
So what happened ?
Did they send you a new set of handles ? I don't see any other way to fix this ! ...

I've just emailed DJI Europe now as suggested by DJI Cathy. Will post an update once they respond.

Cheers