DJI Gamora
Administrator
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Hi there,
Thank You for reaching out. We are truly sorry for the inconvenience you are experiencing. May I know the iOS version?
Please confirm are you connecting the DJI MIC 2 TX to the iPhone via Bluetooth or connects to the iPhone via the DJI MIC 2 RX?
1. Please provide a screenshot of the settings in iOS to ensure that it is set up correctly.
2. Please provide a video of connecting the DJI MIC 2 to the iPhone
3. The Blackmagic camera app is compatible with Bluetooth connection between the TX and iPhone. However, Bluetooth connection is not our recommended method, and it may still be incompatible with system or app updates. If you want the best compatibility, use the DJI MIC 2 RX to connect to the iPhone.
We are looking forward to your response for further assistance. Thank You |
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