DJI Gamora
 Administrator
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Jeff Batchelor Posted at 1-21 10:05
Hi, as of 1/21/25 my $1200.00 DJI Avanta 2 w/three batteries is also being held by US customs, can you give me some insight as to why, how long they'll hold it and when it will be released? Also can you share other solutions for me with the indefinite hold by customs?
Hi there,
thank you for reaching out.
We appreciate you bringing this to our attention. We truly regret any inconvenience you've experienced and want to make things right. In order to assist you effectively, could you please provide us with any relevant information, such as the order number, so that we can conduct a thorough investigation from our end? Your cooperation is greatly appreciated. Looking forward to your prompt response. |
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