I was flying my mini 3 pro a few days ago and as I was going up and I seen 2 birds on my screen. As soon as I seen them I started going back down. About halfway down it starts spiraling out of control falling straight to the ground. It only slightly cracked a piece of plastic by the gimbal but that’s it. This evening I was flying it again when all of a sudden it starts falling like before but this time if corrected itself and kept flying. What would be causing this? I’m adding a link to the video of the first crash. https://youtube.com/shorts/2Ir4HFJqWsc?si=cjWoJWTlSRd1Y4vw
Hi, there
Thanks for sharing your concern.
In a situation like this, the best course of action would be to submit an online repair request through the link: https://repair.dji.com/us/repair/index
This will allow our certified technicians to fully inspect the aircraft.
Thanks for your understanding.
DJI Wanda Posted at 12-29 22:54
Hi, there
Thanks for sharing your concern.
In a situation like this, the best course of action would be to submit an online repair request through the link: https://repair.dji.com/us/repair/index
I have Dji care on it, I’m just gonna get a replacement.
Hi, there
Okay, once we receive it, we will proceed to handle it for you as soon as possible.
You can click this link to check the status of your case: https://repair.dji.com/us/trace/list
Should you have further questions or concerns, please do not hesitate to reach us.
lvl.1
Administrator
