DJI Natalia
 Administrator
Offline
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Thank you for your response. Please try the below steps given:
1. Check the GPS icon on the image transmission screen to determine the signal strength and number of satellites. If invalid satellites are searched, the number of signal bar in DJI Fly app is less than 4, and the GPS icon displayed in DJI Fly shows red. In this case, the app will prompt a warning stating that there is no GPS signal or GPS signal is weak. If you have this issue, check whether the drone is flying in an open area or an urban area. If the drone flies in an area with buildings, the signal may be blocked. Make sure your drone is in an open area with no obstructions.
2. GPS may not work properly due to interference with the compass. Minimize interference by avoiding areas with metal, radio transmission towers, high-voltage lines, substations, and high-power electromagnetic interference equipment. If there is an error with the compass, calibrate it and try testing again.
3. Check whether the issue occurs during the flight or when the aircraft is on the
a) When the drone is on the ground: Please try follow the steps 1 and 2 mentioned above. If the issue still persists, please provide us with a screen recording of the app and operating environment.
b) If the issue occurs during the flight, please provide us with the flight records. |
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