Definitely DJI plays with us...
1320 3 2015-10-27
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Carlos1988
lvl.2

Spain
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Definitely DJI plays with us and our money.

I lost OSMO October 9th day early in the morning in Spain and a friend of mine too.
He puts it sent to 5-7 working days. So far so good.

For a few days, I sent an email saying they're sorry, but sending 7 business days delayed because they knew they would have many orders ... (hahaha, a product that carry announcing more than 9 months everyone asking about it, and say they did not know they were going to have so many orders)

A few days later, I get in touch with the online chat and tell me that 1-3 days ... send me spend 2 days and I contact again.

I am told that my order was to have been on October 20, which was among the first orders sent. I asked to send an email to onlinesales@dji.com and ask what happened.
I answer by saying they're sorry, but there were many orders and delayed a while.

Today I return to get in touch with the online chat and tell me within 3 days they send me ... but you already told me a week ago ...

WHAT HAPPENS DJI ??
It is October 27 and all you've done is collect my money

2015-10-27
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Tokkelossi
lvl.1

United Kingdom
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Well today is the last day of my delayed shipping and still no movement or emails from dji. My order is still in 'paid' status. So now we enter week 3 with nothing happening.

One more week of this and I won't touch dji ever again. I love their stuff but this ..... Well just stinks of not giving a toss.

I don't care how busy they are. I don't care that they had high demand. I don't care about the shipping date. ...... I just want the bloody truth. That I can live with and plan for.

I WANT THE TRUTH DJI

HOW LONG WILL IT REALLY TAKE TO SHIP?

That's all I want from you.
2015-10-27
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Carlos1988
lvl.2

Spain
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I finally canceled the order with DJI.
And I bought yesterday October 29 on the website of Multicopter.gr in Greece ...
And I have received today October 30 in SPAIN !!!

That's what is called work DJI ... See if you learn !!
2015-10-30
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Richardrambone
First Officer
Flight distance : 298100 ft
  • >>>
United States
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I ordered osmo twice, canceled both times do to dji's incompetence. I order one on eBay on the 28 th and I'm happy to say I received my osmo on Saturday October 30th. Haveing spent over 6 thousand dollar on  dji products I expected them to take care of there regular customers a little better.
2015-11-1
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