1. Before creating a consult thread, please spend 10-15 minutes reading the forum and make sure that this topic hasn’t  already been discussed.

  

2. No spam

3. Support all users in a helpful manner. Everyone has an opinion. It may not be similar to your own but please respond in a positive and supportive manner.

  4. If describing a problem, please add video or picture of the issue, as well as your aircraft model, firmware version, app version, mobile device system (android,IOS). You also can add your RMA number and serial number if needed.

  5. Add your RMA number in the thread so we can check it immediately.

You also can use the Repair Progress Inquiry function on the home page of the DJI forum.

Learn more at: http://forum.dji.com/thread-34938-1-1.html

  6. If you see that DJI is not replying to your e-mail fast enough, please include the ticket number you received after contacting us to your thread.

  7. When replying to other user’s comments, please click the “Reply” button, otherwise other users will not receive the notification and will probably not see your reply.

  8. Some users making a mistake posting video, so what they get is just a link, without player.

  For posting a video from YouTube or Vimeo, please follow the next steps:

  

Step 1: Copy the link ofthe video you want to post

  Step 2: Click the add link button

  Step 3: Paste the link

  Step 4: Create a new thread

Done! Your video will now appear in a window.

Thanks. A little 'hand holding' can be helpful for newcomers.
Especially those who have never flown, anything, prior to buying a Phantom quad copter.

RedHotPoker

I like # 3 Tim if one does not have anything helpful to say, they should say nothing at all.

I'm not saying anthing ... except ... thanks Tim!

rodger Posted at 2015-11-9 21:18
I like # 3 Tim if one does not have anything helpful to say, they should say nothing at all.

correct！ this is a forum but not a battlefield, being friendly is the basic thing here

Phuglie Posted at 2015-11-10 06:54
I'm not saying anthing ... except ... thanks Tim!

Thank you, Phuglie for supporting all our posts

Good thread Tim!


Dave

DJI-Tim Posted at 2015-11-9 21:18
correct！ this is a forum but not a battlefield, being friendly is the basic thing here

Well stated!

Is there an issue with changing username? Every single name I try is apparently already in use. I find it hard to believe the names I have attempted already exist? I've tried special characters, underscores, numbers...everything already exists?

Gotta remember #7
Thanks Tim
Your a big help to this community

thebiomed.yahoo Posted at 2015-11-11 20:01
Is there an issue with changing username? Every single name I try is apparently already in use. I fi ...

Something is not right. It should be really easy to change your username and they shouldn't all be taken like tha,t have you tried again?

DJI-Dave Posted at 2015-11-18 11:52
Something is not right. It should be really easy to change your username and they shouldn't all be ...

I've tried many times....so strange.

Yeah that is weird I really don't know what it could be.