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Resetting to 2.4 GHz
11728 11 2015-11-12
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John Osmo
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United Kingdom
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Whilst I was playing with the various setings, I pressed on the 2.4/5.8 Ghz switch. To my shot and horror, my OSMO switched to 5.8 GHz without any warning and requested to reboot! This is very bad programing. Now, I find myself unable to connect back to my mobile phone. Please please please tell me that I can reset my OSMO back to factory settings? Having experienced what I have experienced so far, I no longer have faith in DJI.

2015-11-12
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sploodge
Captain
Flight distance : 809350 ft
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United Kingdom
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Turn it off, hold trigger and shutter button then pull down the power switch ( and keep it down ).. Wait for the status light to blink green..
2015-11-12
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John Osmo
lvl.2
United Kingdom
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sploodge Posted at 2015-11-12 18:52
Turn it off, hold trigger and shutter button then pull down the power switch ( and keep it down )..  ...

Tried that. Didn't work
2015-11-12
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John Osmo
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United Kingdom
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John Osmo Posted at 2015-11-12 19:00
Tried that. Didn't work

Thank goodness! The reset words now. Cheers
2015-11-12
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DJI-ytao
DJI R&D Squad
Flight distance : 1209413 ft
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Hong Kong
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John Osmo Posted at 2015-11-13 03:21
Thank goodness! The reset words now. Cheers

what mobile device r u using?
2015-11-12
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John Osmo
lvl.2
United Kingdom
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DJI-ytao Posted at 2015-11-13 03:25
what mobile device r u using?

I was using Sony Xperia E with Android version 4.4.4
2015-11-14
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lingerak
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Hong Kong
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how did you make it work? i tried this procedure many times on my osmo but no luck... i'm stuck!!
2015-11-21
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dryslwyn
lvl.1
Flight distance : 272474 ft
United Kingdom
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lingerak Posted at 2015-11-21 13:52
how did you make it work? i tried this procedure many times on my osmo but no luck... i'm stuck!!

Hi i also had a problem with osmo going on to 5.8ghz. Resetting the osmo didn't work for me either but i did manage to get the 2.4ghz wifi back,

I used a samsung galaxy note 10.1(which has 2.4 and 5.8 wifi built in) I installed the dji go app then opened the programe went into the camera settings and then changed back to 2.4ghz wifi,

Also the reason i think the 5.8ghz is built into the program is due to if the camera was mounted on a dji phantom 2 or 3 it wouldn't cause any problems with the signal.

Hopefully some of the info and a way around to getting back to 2.4ghz wifi will help, I haven't tested any other devices though hopefully someone else will be able to provide info if it works on other tablets or phones
2016-1-22
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DJI-Ken
DJI team
Flight distance : 1515312 ft
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United States
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John Osmo Posted at 2015-11-13 03:21
Thank goodness! The reset words now. Cheers

What did you do differently the 2nd time to make it work. Id would be good for user to know.
2016-1-22
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hllzdkc
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Turkey
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sploodge Posted at 2015-11-12 21:52
Turn it off, hold trigger and shutter button then pull down the power switch ( and keep it down )..  ...

I try a lot of times this reset. But it doesnt work. I reseted modem and then mobile phone but anyway Osmo doesnt reset. How turn back 2.4 different way ? Help please Im very disappointed that situation.
2016-4-29
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nigelbrinkmann
First Officer
Flight distance : 466332 ft
Australia
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hllzdkc Posted at 2016-4-30 05:37
I try a lot of times this reset. But it doesnt work. I reseted modem and then mobile phone but any ...

What device are you using? dose it support 5.8ghz? if it dose you can go into camera settings and change it back to 2.4ghz through the app,if your device doesn't support 5.8ghz and you can't do the wifi reset (eg.hold down the trigger and shutter button at the same time, then pull the power switch down until the System Status Indicator blinks green,then don't forget to release the power button first before releasing the trigger), Then use another device that supports 5.8ghz load the dji app and change the ghz setting through the app.
2016-4-29
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DJI-Adela
DJI team

Hong Kong
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nigelbrinkmann Posted at 2016-4-30 10:34
What device are you using? dose it support 5.8ghz? if it dose you can go into camera settings and  ...

Yes, before you're trying to switch the WiFi frequency from 2.4 to 5.8, please make sure that your mobile device support 5.8GHz firstly, if it doesn't support, then 5.8 won't work with you.
2016-5-2
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