ASSISTANCE DJI (they are crazy)
In the video on gimball the problem, the problem that I have seen in dozens of videos on youtube, despite being a problem often encountered the DJI sent me this quote, the P3A I bought in May 2015, but having damaged the exterior plastic to apparently not covered by the warranty, 600 euro for repair a REAL THEFT, it had many doubts on assistance, on reading this blog how many people have had problems, now I just have to decide what to do, in 1090 euro wasted on a quad that on paper should be the best on the market but in reality because of his bad service is cheaper than buying.
Hi, asfodelo42, sorry for your experience, RMA number would be very helpful for us to look into your case. we'll do our best to help you with that!
Thank you!
DJI-Tim Posted at 2015-11-19 13:37
Hi, asfodelo42, sorry for your experience, RMA number would be very helpful for us to look into yo ...
Thank you for signing relevant to my problem, I sent the P3A to the firm of Jonathan ROME ITALY, so 'as recommended by the service center GERMANY DJI, I requested the RMA number to the company Jonathan and I should receive it soon.
by the time I received only an estimate of costs:
I remain at your disposal for any clarification, as soon as possible I will send you the required number.
Having no chance to fix it, I requested that I be returned soon P3A
Who can know for sure at what point comes the guarantee DJI:
I think any of us have ever completely lose the signal between 'radio and P3 .............
If during this time the drone crashes into who pays damages ?????
Who is responsible for the fault of this ?????
lvl.3
DJI team
Second Officer