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SD card Stuck :(
19462 21 2015-11-30
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pdemers
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United States
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After unboxing, I checked to verify all components were there. When I went to eject the SD Card out of the slot it didn't move. I'm aware that if you press it in - it should pop out. However, this is not the case. It seems to be jammed. No tweezers will fit in their either. Did the manufacturer put it in the wrong way? What should I do?
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2015-11-30
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txpander
lvl.2

Netherlands
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Try pressing harder, if it doesn't pop out write to DJI Support or bring the bird to your local dealer.
2015-11-30
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pdemers
New

United States
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Thanks! I'll try that
2015-11-30
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IMI193
lvl.4

United States
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I had same issue, pressed in, did not pop out, gently grabbed what little was exposed with tweezers, with almost no force, gently helped it slide  out, never had a problem again.
2015-11-30
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pdemers
New

United States
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I guess I need smaller tweezers lol not much is exposed at all. However it has no problem reading/storing information. Works great lol just stuck
2015-11-30
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pdemers
New

United States
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Update: I got it!!! Did exactly what IMI193 said and it works perfect now!
2015-11-30
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DJI-Tim
DJI team

Hong Kong
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hah, tweezers is the best tool ever!
2015-11-30
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shawnide
lvl.4
Flight distance : 55327 ft
United States
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I have the opposite problem... I've had my bird for a week, and now it will not take my sd card.  I can't get it to latch. Any suggestions?  My fear is that if I get it in, that it will pop out at 400ft and be lost forever.  Not that a 8GB card would break the bank, just concerned.
2015-12-2
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Billy Banana 4
lvl.3
United States
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I read here that some people had this problem and that once they got it out w tweezers it was fine. Mine was sticking but I got it out and then put it back and it jammed again. I was lucky enough to get it out again. This time before I put it back in I used very fine sand paper to file the edges of the card. Now it's working fine
2016-12-19
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GiantRoler
lvl.1

United States
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I'll second (or is it third?) IMI193's solution: Had the same problem after unboxing, did exactly what IMI193 said and got the same result.  Works fine now.  Whew!
2016-12-19
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EnMoto
lvl.2
Flight distance : 209904 ft
Colombia
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IMI193 Posted at 2015-11-30 17:01
I had same issue, pressed in, did not pop out, gently grabbed what little was exposed with tweezers, with almost no force, gently helped it slide  out, never had a problem again.

Do you have a pic of the tweezers that you use?? and how to, i try and i cant
2017-1-10
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DJI-Jamie
DJI team
Flight distance : 112376 ft
United States
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EnMoto Posted at 2017-1-10 15:55
Do you have a pic of the tweezers that you use?? and how to, i try and i cant

I would say the thinner, the better. Have you tried looking at some manicure or first aid tweezers?
2017-1-10
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Japster24
lvl.1
United States
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Thanks for the info guys.  I had the exact same issue with my new P3S w/ the 8GB card that came with it.  After I got it out and then re-inserted it, the card got stuck again.  I just purchased a 64GB one from SanDisk and it pops and and out as it should.  Possibly a sizing issue.   Mine was so far stuck down in the slot that I ended up using a straight edge blade to prod it out enough so that I could then use the tweezers.  Maybe the right size tweezers would have worked but that seemed to do the trick as well.  Hope that helps someone.  
2017-3-19
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kaeyalin
lvl.2
Flight distance : 153625 ft
United States
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Had the same problem.  Pressed in SD card, it wouldn't eject.  I couldn't grasp it with tweezers, so I did what Japster24 did: Got a thin blade under the card, pressed the blade tip up against the card until it came out.  Sandisk 32GB, for what its worth.
2017-3-25
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elegantcheese
lvl.1

United States
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EnMoto Posted at 2017-1-10 15:55
Do you have a pic of the tweezers that you use?? and how to, i try and i cant

I had this same issue with a brand new Phantom 3 standard out of the box. The micro SD card seemed to be stuck in the camera upon arrival. Nothing in the packaging materials says that the micro SD card comes already inserted and this initially caused confusion as to whether there was even a card in there. I tried pushing on it with a toothpick and my fingernail, nothing. I got on here and saw someone had used tweezers. you need really really thin tweezers. the only ones that worked for me was using a pair of Rubis brand tweezers. they are pricey on Amazon ($30 but superthin and finally enabled me to pull out the micro SD card.) they're also nice tweezers for the really pesky hairs
2017-4-7
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elegantcheese
lvl.1

United States
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EnMoto Posted at 2017-1-10 15:55
Do you have a pic of the tweezers that you use?? and how to, i try and i cant

https://www.amazon.com/Rubis-Swi ... rubis+gold+tweezerstweezers from Amazon I used
2017-4-7
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Leonard2017
lvl.1
Flight distance : 6058 ft
Canada
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Had same problem,used tweezers and now works fine.
2017-5-3
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fans20e3fdd5
lvl.1
Flight distance : 146255 ft
United States
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Just had the same issue with a new Mavic today. After switching to a different card and not using the one that came with the drone anymore - the problem went away.
2017-5-20
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fans01e81f8e
New
Netherlands
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I had the same issue and for the guys having trouble with the tweezers here is how i did it:

1. Make sure you have a tweezer
2. Try to put/slide top side of the tweezer inside of the slot (in a empty and open area)
3. Try to put the bottom side of the tweezer outside of the slot area somewhere around the drone
4. Gently pull the SD card outwards once you a firm grip with the tweezer
2017-5-26
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Mrpete
lvl.1
Flight distance : 3332 ft
United States
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007KRBY02157
2017-7-20
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snowyowl
lvl.2
Flight distance : 6117 ft
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I just purchased a 64gb micro sd insert it recorded just fine and went to take out the SD card and its now stuck. P4 Pro
2018-7-24
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Capture Asia
lvl.2
Flight distance : 294610 ft
Singapore
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ARGH my mini sd got stuck in my Mavic 2 PRO!!!!! Tweezer is not working.
2018-10-28
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