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Jerky video
917 17 2015-12-10
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Tomsbird
lvl.4
Flight distance : 633901 ft
Canada
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Can someone help me.  I'm new to video so I'm not all that sure I have my video settings right.  When the craft is moving fairly quickly, my video is jerky.  More than I see the other peoples.  Note, this is not a shakey picture that might suggest a gimble issue.  It's like the picture can't keep up.  I am using a high speed video SD card.
2015-12-10
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Geebax
Captain
Australia
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You are giving us nothing to help you with. Please advise what video settings you are using. At least post an example.
2015-12-10
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DJI-Patrick
Captain

Hong Kong
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Hi ,Tom
Please post a video of that .  And please confirm your firmware versions are up to date . Thank you !
2015-12-10
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Tomsbird
lvl.4
Flight distance : 633901 ft
Canada
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Sorry, I'd love to show you a clip but, like I said, I'm new to video, the phantom, this forum and my mac so I can't figure out how to post a video.
None the less, I'm hopeful with this information that you'll recognize a common mistake.
I have the latest firmware V1.50030 installed.  My video size is set to 1080p at 30f/s, video format is MOV, NTSC,  White Balance + AWB, Style = none, Color = D-log, and Anti Flicker = 50 Hz.
Hopefully you'll see a setting that might help my issue.
2015-12-10
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Tomsbird
lvl.4
Flight distance : 633901 ft
Canada
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DJI-Patrick Posted at 2015-12-10 19:41
Hi ,Tom
Please post a video of that .  And please confirm your firmware versions are up to date . Th ...

Sorry, I'd love to show you a clip but, like I said, I'm new to video, the phantom, this forum and my mac so I can't figure out how to post a video.
None the less, I'm hopeful with this information that you'll recognize a common mistake.
I have the latest firmware V1.50030 installed.  My video size is set to 1080p at 30f/s, video format is MOV, NTSC,  White Balance + AWB, Style = none, Color = D-log, and Anti Flicker = 50 Hz.
Hopefully you'll see a setting that might help my issue.
2015-12-10
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Rebel
Banned

United States
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Tip: the author has been banned or deleted automatically shield
2015-12-10
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Tomsbird
lvl.4
Flight distance : 633901 ft
Canada
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Rebel Posted at 2015-12-10 21:21
My computer plays MOV. jerky like youre saying. Try MP4. I know you have a MAC and its supposed to  ...

thanks, ill give that a try
2015-12-10
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jayhkr
Second Officer

United States
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DJI-Patrick Posted at 2015-12-10 20:41
Hi ,Tom
Please post a video of that .  And please confirm your firmware versions are up to date . Th ...

I'm actually having the same problem.  Received my bird back from DJI today for an issue I had with the GPS not "GPSing".  Took her up and started flying when I noticed a shake....then she shimmied.  When I got her back, I did notice I also got the new motors put on it.  Thought that was a bonus!  Everything is fully updated and there was little to no wind.  Video below.

2015-12-10
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DJI-Patrick
Captain

Hong Kong
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Tomsbird Posted at 2015-12-11 12:17
Sorry, I'd love to show you a clip but, like I said, I'm new to video, the phantom, this forum and ...

Hi ,Tom
Please upload your video to youtube and post the link here .
2015-12-11
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DJI-Patrick
Captain

Hong Kong
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jayhkr Posted at 2015-12-11 15:15
I'm actually having the same problem.  Received my bird back from DJI today for an issue I had wit ...

Hi ,
Have you tried IMU calibration and Gimbal calibration ?
2015-12-11
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jayhkr
Second Officer

United States
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DJI-Patrick Posted at 2015-12-11 04:11
Hi ,
Have you tried IMU calibration and Gimbal calibration ?

Yes, I did that right after I received my bird back from support and before her flight.  I can redo the calibration early next week "just in case", and will report back after a few batteries.  Thank you Patrick for your reply.
2015-12-12
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DJI-Patrick
Captain

Hong Kong
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jayhkr Posted at 2015-12-13 14:04
Yes, I did that right after I received my bird back from support and before her flight.  I can red ...

Hi ,
If that still happens , please post a video of your aircraft shaking in the air . And give me your RMA number . Thanks !
2015-12-13
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Fieldstone
lvl.2

United States
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jayhkr Posted at 2015-12-11 02:15
I'm actually having the same problem.  Received my bird back from DJI today for an issue I had wit ...

Was that the P3 shaking or the gimbal/camera?
2015-12-13
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Tomsbird
lvl.4
Flight distance : 633901 ft
Canada
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Fieldstone Posted at 2015-12-13 20:12
Was that the P3 shaking or the gimbal/camera?

Neither shakes.  I figured it out.  I need to slow the bird down a little, especially when close to the ground.  I think the frames/second just can't keep up to the hi speed of the aircraft.  The problem is gone if a fly a bit slower and pan slower.  Long distance shots are not an issue at all.
Thanks to everyone for trying to help.
2015-12-14
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Fieldstone
lvl.2

United States
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Tomsbird Posted at 2015-12-15 00:13
Neither shakes.  I figured it out.  I need to slow the bird down a little, especially when close t ...

Im glad you figured out what was wrong. My question was actually for the guy who posted the video.
2015-12-15
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jayhkr
Second Officer

United States
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Fieldstone Posted at 2015-12-15 06:40
Im glad you figured out what was wrong. My question was actually for the guy who posted the video.

Well that's hard to answer since I couldn't see the bird, just saw the video.  Not sure how to test whether it's the camera/gimbal or the bird itself.  Weather here hasn't been cooperating so I haven't been out yet, hoping maybe tomorrow.
2015-12-15
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Rob W
Captain
Flight distance : 75413 ft
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Sweden
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Tomsbird Posted at 2015-12-11 05:17
Sorry, I'd love to show you a clip but, like I said, I'm new to video, the phantom, this forum and m ...

Since you are filming in NTSC, I think the Anti flicker should be at 60 Hz. (It will not help jerky moves, but it can help with image flickering at times).
2015-12-15
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DJI-Patrick
Captain

Hong Kong
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jayhkr Posted at 2015-12-16 14:14
Well that's hard to answer since I couldn't see the bird, just saw the video.  Not sure how to tes ...

Please keep the aircraft hovering and check if it's the aircraft vibration or gimbal shaking .
2015-12-15
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