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3 different Tablets not working with DJI Go
17611 22 2015-12-15
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ah.newey.82
New

South Africa
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Today I received my new Samsung Galaxy Tab E (Android version 4.4.4) and when I tried to install the DJI Go app from the Play Store, it was not found at all. So, I searched for it on Google and clicked on the link to the Play store. The message that I reveived was, "Your device isn't compatible with this version."

I have since tried the Galaxy Tab A... same result
Galaxy S2... same result.

So I cannot even load the app to try to connect to the drone.

This past weekend, I tried it with my Galaxy S6 and it worked.

Problem is that I specifically bought the Tab E to use with my Phantom 3 Pro... now what?

Any help would be appreciated.
2015-12-15
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DJI-Ken
DJI team
Flight distance : 1458918 ft
United States
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What's happening is the processing power is not enough to run the DJI GO app. The devices listed below are compatible with the GO app. Other devices may work, but not fully.

iOS Version v2.4.2. Requires iOS 8.0 or later. Compatible with iPhone 5s, iPhone 6, iPhone 6 Plus, iPad Air, iPad Air Wi-Fi + Cellular, iPad mini 2, iPad mini 2 Wi-Fi + Cellular, iPad Air 2, iPad Air 2 Wi-Fi + Cellular, iPad mini 3, and iPad mini 3 Wi-Fi + Cellular. This app is optimized for iPhone 5s, iPhone 6, and iPhone 6 Plus.
Android Version v2.4.3. Requires Android 4.1.2 or later. Compatible with Samsung tabs 705c, Samsung S6, Samsung S5, Samsung NOTE4, Samsung NOTE3, Google Nexus 9, Google Nexus 7 II, Ascend Mate7, Huawei P8 Max, Nubia Z7 mini, Sony Xperia Z3, MI 3, MI PAD, Smartisan T1.
*Support for additional Android devices available as testing and development continues.
2015-12-15
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john
New

United States
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Hi DJI ken. I have been using my Samsung galaxy tab s for my phantom 3 since july. I recently sent in my tablet for repair and now it says it's not compatible when I try to reinstall the app. What gives? The tablet isnt even a year old and is up to date.
2016-2-19
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Old Geezer
lvl.4
Flight distance : 23685 ft
United Kingdom
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I recommend you guys look at the hardware comparison I've just posted here - http://forum.dji.com/thread-43127-1-1.html

There is NO reason the Galaxy Tab S2 should not run DJI Go - it is the successor tablet to the Tab S and has better processor and GPU - so processing power is not the issue whatever we are being told by DJI.
2016-2-20
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dgarza001
lvl.1

United States
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Works fine on my Tab S2 except that the attitude indicator shows the bird opposite of what it really is. So if I fly it straight away from me @ 12:00, it shows up at 6:00. Anyone have this issue   
2016-2-21
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Old Geezer
lvl.4
Flight distance : 23685 ft
United Kingdom
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dgarza001 Posted at 2016-2-22 03:31
Works fine on my Tab S2 except that the attitude indicator shows the bird opposite of what it really ...

Works fine (indoors) on the Galaxy S2 8" I bought this afternoon too (model SM-T710) - no longer get the blacked out screen switching between still photos and videos, or between Follow and FPV mode.

Will be doing airborne tests tomorrow to check the signal loss at 100-metres problem I had on the old tablet.
2016-2-23
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vraghdash
lvl.3
Flight distance : 66577 ft
Hungary
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Old Geezer Posted at 2016-2-23 21:17
Works fine (indoors) on the Galaxy S2 8" I bought this afternoon too (model SM-T710) - no longer g ...

HI

any feedback, for this t710 after 2 months use? now I'm thinking to buy one
outside reflection, signal lost problem etc..
2016-5-3
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Kneepuck
Captain
Flight distance : 275031 ft
United States
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DJI-Ken Posted at 2015-12-15 09:18
What's happening is the processing power is not enough to run the DJI GO app. The devices listed bel ...

I can confirm that the Nvidia  shield 8 inch tablet also works fine.
2016-5-3
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vraghdash
lvl.3
Flight distance : 66577 ft
Hungary
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Kneepuck Posted at 2016-5-3 13:30
I can confirm that the Nvidia  shield 8 inch tablet also works fine.

my other tablet option is the Nvidia Shield K1, please say something for the reflection on sunny days, I read several forums that the IPS panel is reflected sunlight and do not see well, now i use LG Flex 2 and it is not so good these days
2016-5-3
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Kneepuck
Captain
Flight distance : 275031 ft
United States
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vraghdash Posted at 2016-5-3 05:16
my other tablet option is the Nvidia Shield K1, please say something for the reflection on sunny d ...

When I use the tablet,  I have a sunshade I put over it.  But I usually use fpv goggles to fly,  so the sun is not a problem.  The Nvidia does not do that great in the sun,  but a little shade helps a lot.
2016-5-3
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DJI-Ken
DJI team
Flight distance : 1458918 ft
United States
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Kneepuck Posted at 2016-5-3 19:30
I can confirm that the Nvidia  shield 8 inch tablet also works fine.

I can confirm that as well.
2016-5-3
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DJI-Ken
DJI team
Flight distance : 1458918 ft
United States
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vraghdash Posted at 2016-5-3 20:16
my other tablet option is the Nvidia Shield K1, please say something for the reflection on sunny d ...

Any device you use is going to have lots of glare in the sun.
I bought something that was supposed to significantly reduce the glare. I saw a difference but not what i hoped for.
2016-5-3
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Old Geezer
lvl.4
Flight distance : 23685 ft
United Kingdom
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vraghdash Posted at 2016-5-3 12:13
HI

any feedback, for this t710 after 2 months use? now I'm thinking to buy one

Yup, sorry for not getting back to you - it works perfectly.

One tip though - if you're using a sun shade on your mobile device holder, rotate the tablet so the power on/off button is at the bottom nearest the joysticks with the USB port on the left end, not the right end.  If you do not power up your aircraft quickly enough, the tablet goes into screen/battery saver mode with just DJI Go open after about 10-15 seconds.  That doesn't happen if the aircraft is on and you've connected to camera view in the app.
2016-5-3
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Murilo Carmello
Second Officer
Flight distance : 1562149 ft
United States
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I have a Sansumg Tab S and works propely ( almost )
The only problen is that it does not recognize the position of portrait and landscape, so my radar is always 90° wrong
2016-5-3
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nilmaster
Second Officer
Flight distance : 232647 ft
United States
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I have the Samsung Note 5 and it works great.
2016-5-3
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Kneepuck
Captain
Flight distance : 275031 ft
United States
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DJI-Ken Posted at 2016-5-3 07:28
Any device you use is going to have lots of glare in the sun.
I bought something that was supposed ...

Believe it or not,  I just modified the box my Shield came in and use that as a sunshade.  It's the perfect size and works quite well.
2016-5-3
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WillBapta
lvl.3

United States
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If the play store won't let you download the app there are plenty of ways to get it on your device. Just search for the APK or have someone send it to you and install. Done
2016-5-3
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rob32trk
lvl.3
Flight distance : 106951 ft
United States
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For some reason the dji go app is no longer responding on my Samsung tab3. Why?
2016-9-15
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aidan.mcdonnell
lvl.1
Flight distance : 683545 ft
Canada
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I have a Samsung Tab S2, and I have been able to fly with it. The problem is not processing power. It is rather the USB charging.

When connecting to the tablet, the battery icon on the S2 will start to flash a red 'X'. It will not accept the charge provided by the controller. It does the same thing with my Samsung "Fast charger". However, if the tablet is restarted while the controller is on, it will automatically launch the app prior to startup. The only time I run into problems is if the USB cable is bumped or unplugged, it will reject the USB again after plugging it back in.

I need to find a way to disable USB charging from the controller. This seems to be the issue. I have tried USB debugging, RNDIS (USB ethernet), and everthing is up to date. If anyone has a suggestion or solution that would be greatly appreciated.
2016-9-22
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kirk2579
First Officer
Flight distance : 37405 ft
United States
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aidan.mcdonnell Posted at 2016-9-22 18:27
I have a Samsung Tab S2, and I have been able to fly with it. The problem is not processing power. I ...


your on the correct track with the usb charge etc.

have you looked at setting the Samsung usb mode for file transfer vs usb charge
in the Samsung itself
2016-9-22
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aidan.mcdonnell
lvl.1
Flight distance : 683545 ft
Canada
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kirk2579@aol.co Posted at 2016-9-22 18:48
your on the correct track with the usb charge etc.

have you looked at setting the Samsung usb mod ...

Yep, that would be the RNDIS. It is essentially USB data transfer without the charging, from my understanding. Sometimes it will switch back to MTP or will have no effect at all.
2016-9-22
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bigglyguy
lvl.4
Flight distance : 14193 ft

Malaysia
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I thought i was lucky to avoid such issues because I'm using the Standard and connecting via WiFi, but my Samsung S7 seems to suffer from the same rebooting issue that USB connected devices do.

So I'm not so convinced it's a USB cable issue?
2016-10-4
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peerinto
lvl.1
Flight distance : 276737 ft
United States
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Today i got from Sprint a Samsung Tablet E And when i downloaded the DJI o 4 app it opens but at the same time the message asking if you want to use this when a USB device is plugged it keeps blinking, and i can check the box. It stops when i unplug the controller.
2017-3-21
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