Firmware not updating on P3A
1310 11 2015-12-19
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jfeldman99
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United States
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I have been trying to update the firmware on my P3A without success.  I have downloaded all versions and started with v1.3.20.  When I piwer on the copter the gimbal light blinks green for about 5 seconds then goes to steady green and stays there.  It does create the additional folders on an empty SD Card but never updates or creates a .txt file.

Any Ideas?
2015-12-19
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masebastian
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United States
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I'm having the exact same problem.

I have P3A with v1.4.10. The RC has upgraded to latest v1.5.70 without any issues. App is also latest v2.4.3

I have formatted several SD cards and copied the .bin file to root without any success. Light stays green. It does not create .txt file either.

Any suggestions???
2015-12-19
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terrylewis
First Officer
Flight distance : 3517287 ft
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United States
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Guys, Just checking...

If you are accustom to going to the Support Link for firmware downloads -- with the new website, you may have downloaded the P3 Pro firmware instead of the P3 Adv firmware...
Make sure you go here for the download:
http://www.dji.com/product/phantom-3-adv/info#downloads

With the new website you need to go to Products and select the Advanced P3 and then select Downloads.
Support now takes you to the P3 Pro downloads

Recall that the P3 Pro firmware is P3X_FW_V01.05.0030.bin while your firmware should be
P3S_FW_V01.05.0030.bin.....

Again, just checking...
2015-12-20
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kiwitonita
lvl.3
Flight distance : 85 ft
New Zealand
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terrylewis Posted at 2015-12-20 21:34
Guys, Just checking...

If you are accustom to going to the Support Link for firmware downloads -- w ...

Same for me too using the P3S_FW_V01.05.0030 file but I finally read the tutorial and relised I had the .bin file still in the folder on the card.  Now that the .bin file is in the root directory the update is progressing with the LED above the camera flashing slowly red / green plus the 4 tones.
2015-12-20
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jfeldman99
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United States
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terrylewis Posted at 2015-12-20 02:34
Guys, Just checking...

If you are accustom to going to the Support Link for firmware downloads -- w ...

Thanks so much!  That was indeed the issue.  Firmware updated successfully.
2015-12-20
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masebastian
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United States
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terrylewis Posted at 2015-12-20 16:34
Guys, Just checking...

If you are accustom to going to the Support Link for firmware downloads -- w ...

Terry,

Thanks for the heads-up! The DJI website takes you to the P3 Pro and I was trying to upgrade using the wrong firmware.

I correctly downloaded the P3 Advance firmware and it's now upgrading correctly.

Thanks again for your help.
2015-12-20
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kombiweddings
lvl.2

Singapore
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I also had the Aircraft firmware installation problem of  'the gimbal light blinks green for about 5 seconds then goes to steady green and stays there.' Then the app would not get passed the tapping of the camera button. It would just crash. I deleted the app and re downloaded it and all is updated and fine.
2015-12-20
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kombiweddings
lvl.2

Singapore
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I also had the Aircraft firmware installation problem of  'the gimbal light blinks green for about 5 seconds then goes to steady green and stays there.' Then the app would not get passed the tapping of the camera button. It would just crash. I deleted the app and re downloaded it and all is updated and fine.
2015-12-20
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chris.lemme
lvl.2
Flight distance : 42372 ft
Canada
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kiwitonita Posted at 2015-12-20 04:05
Same for me too using the P3S_FW_V01.05.0030 file but I finally read the tutorial and relised I had ...

Sorry for my ignorance, but where is the tutorial on where the root file is? Thanks in advance
2015-12-20
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terrylewis
First Officer
Flight distance : 3517287 ft
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chris.lemme@yah Posted at 2015-12-21 08:52
Sorry for my ignorance, but where is the tutorial on where the root file is? Thanks in advance

Chris,
  I'm not sure what information you're seeking, sorry. Sploodge has an excellent tutorial @
http://forum.dji.com/forum.php?m ... 3&fromuid=44480

DJI publishes an upgrade document with each release. The P3 Adv guide is @
http://dl.djicdn.com/downloads/p ... e_Guide_en_v1.4.pdf

If these are off-base, let me know and we'll try to get you the correct info....
2015-12-20
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chris.lemme
lvl.2
Flight distance : 42372 ft
Canada
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terrylewis Posted at 2015-12-21 00:18
Chris,
  I'm not sure what information you're seeking, sorry. Sploodge has an excellent tutorial  ...

Thanks Terry. I'm looking for the directions on how to download the files to the root directory of the SD card. I don't know what a root directory is.
2015-12-21
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DJI-Patrick
Captain

Hong Kong
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chris.lemme@yah Posted at 2015-12-21 20:05
Thanks Terry. I'm looking for the directions on how to download the files to the root directory of ...

Hi , Chris
If you are using a Phantom 3 Pro or Phantom 3 Adv , please follow the guide  : http://dl.djicdn.com/downloads/p ... e_Guide_en_v1.4.pdf
If you are using a Phantom 3 Pro , Please download the firmware at this page : http://www.dji.com/product/phantom-3-pro/info#downloads
If you are using a Phantom 3 Adv , Please download the firmware at this page :
http://www.dji.com/product/phantom-3-adv/info#downloads
2015-12-21
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