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Firmware upgrade help!!
2575 10 2015-12-24
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jeffhudson
New

United States
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Have a DJI Phantom 3 Pro.  Trying to upgrade firmware.  When I put bin file on card and insert in, red and green light flash for a minute or so with a low DDDDDDDDDD, then goes solid red with a solid beep.  This is what the log looks like.  I have tried several times.  Please help!!

========== 2015.11.23 19:10:36 =====================
Packet: P3X_FW_V01.03.0020.bin

========== 2015.11.23 19:12:20 =====================
Packet: P3X_FW_V01.03.0020.bin

========== 2015.11.23 19:15:09 =====================
Packet: P3X_FW_V01.03.0020.bin
Upgrading ...
Result: Corrupted.
Firmware bin file is corrupted, download it again from the DJI offical website.

========== 2015.11.23 19:18:49 =====================
Packet: P3X_FW_V01.03.0020.bin

========== 2014.01.01 00:00:13 remo-con disconnect======
Packet: P3X_FW_V01.03.0020.bin, P3X_FW_V01.05.0030.bin
Result: Forbidden.
Multiple version firmware bin files are detected. Please delete the redundant bin file.

========== 2014.01.01 00:00:14 remo-con disconnect======
Packet: P3X_FW_V01.05.0030.bin
Upgrading ...
Result: Failed.
Reboot the aircraft and try to upgrade the firmware again.

========== 2014.01.01 00:00:14 remo-con disconnect======
Packet: P3X_FW_V01.05.0030.bin
Result: Failed.
Reboot the aircraft and try to upgrade the firmware again.

========== 2014.01.01 00:00:14 remo-con disconnect======
Packet: P3X_FW_V01.05.0030.bin
Upgrading ...
Result: Failed.
Reboot the aircraft and try to upgrade the firmware again.

========== 2014.01.01 00:00:14 remo-con disconnect======
Packet: P3X_FW_V01.06.0040.bin
Upgrading ...
Result: Failed.
Reboot the aircraft and try to upgrade the firmware again.

========== 2014.01.01 00:00:14 remo-con disconnect======
Packet: P3X_FW_V01.03.0020.bin
Result: Failed.
Reboot the aircraft and try to upgrade the firmware again.

========== 2014.01.01 00:00:14 remo-con disconnect======
Packet: P3X_FW_V01.04.0010.bin
Result: Failed.
Reboot the aircraft and try to upgrade the firmware again.

========== 2014.01.01 00:14:02 remo-con disconnect======
Packet: P3X_FW_V01.04.0010.bin
Result: Failed.
Reboot the aircraft and try to upgrade the firmware again.

========== 2014.01.01 00:00:14 remo-con disconnect======
Packet: P3X_FW_V01.05.0030.bin
Result: Failed.
Reboot the aircraft and try to upgrade the firmware again.

========== 2014.01.01 00:00:14 remo-con disconnect======
Packet: P3X_FW_V01.05.0030.bin
Result: Failed.
Reboot the aircraft and try to upgrade the firmware again.
2015-12-24
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DJI-Patrick
Captain

Hong Kong
Offline

Please format your SD card and put the new firmware bin file into it .  Thank you !
2015-12-24
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jeffhudson
New

United States
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DJI-Patrick Posted at 2015-12-24 22:00
Please format your SD card and put the new firmware bin file into it .  Thank you !

Have done that several times.  Same result
2015-12-25
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Northofthe49th
Captain

Canada
Offline

If you have actually re formatted it and still the same result,
try a different SD card as reformatting should literally have wiped all data and your log shows multiple files detected,
2015-12-25
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john.gual
lvl.1

United States
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jeffhudson Posted at 2015-12-25 12:11
Have done that several times.  Same result

I have a similar problem....do you have a video feed on the DJI GO app?
2015-12-25
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alexassenmacher
Captain
Flight distance : 16 ft
  • >>>
Germany
Offline

Had a similar problem, not exactly the same.
Solved it by formatting the sd card, and then installing first the oldest firmware, then the next one and so on until arriving to the newest one.
Hope this helps :/!
2015-12-25
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DJI-Patrick
Captain

Hong Kong
Offline

jeffhudson Posted at 2015-12-26 01:11
Have done that several times.  Same result

Please post the upgrade log in the HIDDEN FOLDER of the SD card. The file name should be: P3_FW_LOG_AB.txt
To find the right file, please try to access the Hidden Folder of the SD card by this way:
For Windows: http://windows.microsoft.com/en- ... den-files=windows-7
For MAC: http://ianlunn.co.uk/articles/qu ... mac-os-x-mavericks/
2015-12-27
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josealfredo276
lvl.1

United States
Offline

Ensure to format your sd card. Also make sure you have a software to unzip the file after downloading
it from DJI. Upzip file and save the document in to your sd card. The document should look like a white page. You can find a free software online to unzip file. Try this one if you don't have one. I downloaded Cam unzip for my update. Be aware of where you download as you might download a virus.
2015-12-27
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DroneDad
New

United States
Offline

I've formatted my SD card (several times, including one non-"Quick Format" and still have the same issues. I've tried rolling back to a previous firmware version and still get the same results.

When I'm in the DJI Go app, it shows my P3A is on version 1.7.60 and my RC is on 1.5.80. I haven't tried flying since the firmware update this evening, and am a little scared to at this point.

I've posted the Results info below. I would post the one from the hidden folder log, except it resulted in a 46 page word doc, which will be too much to add here.

Any suggestions from the gurus?

========== 2014.01.01 00:00:12 remo-con disconnect======
Packet: P3S_FW_V01.06.0040.bin
Upgrading ...
Result: Success.

========== 2014.01.01 00:00:12 remo-con disconnect======
Packet: P3S_FW_V01.06.0040.bin
Upgrading ...
Result: Success.

========== 2014.01.01 00:00:12 remo-con disconnect======
Packet: P3S_FW_V01.06.0040.bin
Upgrading ...
Result: Success.

========== 2016.01.27 20:04:07 =====================
Packet: P3S_FW_V01.06.0040.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2016.01.27 20:05:09 =====================
Packet: P3S_FW_V01.06.0040.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2014.01.01 00:00:12 remo-con disconnect======
Packet: P3S_FW_V01.06.0040.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2016.01.27 20:21:43 =====================
Packet: P3S_FW_V01.06.0040.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2014.01.01 00:00:12 remo-con disconnect======
Packet: P3S_FW_V01.06.0040.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2016.01.28 11:49:15 =====================
Packet: P3S_FW_V01.06.0040.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2016.01.28 12:11:59 =====================
Packet: P3S_FW_V01.06.0040.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2016.01.28 17:04:41 =====================
Packet: P3S_FW_V01.06.0040.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2016.01.29 14:07:42 =====================
Packet: P3S_FW_V01.06.0040.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2016.01.29 14:08:12 =====================
Packet: P3S_FW_V01.06.0040.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2016.01.29 14:28:49 =====================
Packet: P3S_FW_V01.06.0040.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2016.02.03 12:31:29 =====================
Packet: P3S_FW_V01.06.0040.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2016.02.03 17:05:37 =====================
Packet: P3S_FW_V01.06.0040.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2016.02.04 17:27:13 =====================
Packet: P3S_FW_V01.06.0040.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2016.02.14 09:56:21 =====================
Packet: P3S_FW_V01.06.0040.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2016.02.14 10:15:49 =====================
Packet: P3S_FW_V01.06.0040.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2016.02.15 11:14:13 =====================
Packet: P3S_FW_V01.06.0040.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2016.02.15 11:32:57 =====================
Packet: P3S_FW_V01.06.0040.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2016.02.23 07:55:44 =====================
Packet: P3S_FW_V01.06.0040.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2016.02.23 12:52:30 =====================
Packet: P3S_FW_V01.06.0040.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2016.03.17 11:24:03 =====================
Packet: P3S_FW_V01.06.0040.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2016.03.17 13:34:32 =====================
Packet: P3S_FW_V01.06.0040.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2016.03.18 16:26:52 =====================
Packet: P3S_FW_V01.06.0040.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2016.03.18 16:41:26 =====================
Packet: P3S_FW_V01.06.0040.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2014.01.01 00:00:11 remo-con disconnect======
Packet: P3S_FW_V01.06.0040.bin, P3S_FW_V01.07.0060.bin
Result: Forbidden.
Multiple version firmware bin files are detected. Please delete the redundant bin file.

========== 2014.01.01 00:00:11 remo-con disconnect======
Packet: P3S_FW_V01.07.0060.bin
Upgrading ...
Result: Success.

========== 2014.01.01 00:00:11 remo-con disconnect======
Packet: P3S_FW_V01.07.0060.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2014.01.01 00:00:11 remo-con disconnect======
Packet: P3S_FW_V01.07.0060.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2014.01.01 00:00:11 remo-con disconnect======
Packet: P3S_FW_V01.07.0060.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2016.03.18 17:43:42 =====================
Packet: P3S_FW_V01.07.0060.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2014.01.01 00:00:12 remo-con disconnect======
Packet: P3S_FW_V01.07.0060.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2014.01.01 00:00:12 remo-con disconnect======
Packet: P3S_FW_V01.07.0060.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2014.01.01 00:00:11 remo-con disconnect======
Packet: P3S_FW_V01.07.0060.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2014.01.01 00:00:11 remo-con disconnect======
Packet: P3S_FW_V01.06.0040.bin
Upgrading ...
Result: Success.

========== 2014.01.01 00:00:11 remo-con disconnect======
Packet: P3S_FW_V01.07.0060.bin
Upgrading ...
Result: Success.

========== 2014.01.01 00:00:11 remo-con disconnect======
Packet: P3S_FW_V01.07.0060.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2014.01.01 00:00:11 remo-con disconnect======
Packet: P3S_FW_V01.03.0020.bin
Result: Abort.
The current firmware does not support downgrade. Use a different version of firmware to downgrade the target version.

========== 2014.01.01 00:00:11 remo-con disconnect======
Packet: P3S_FW_V01.07.0060.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.
2016-3-18
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TrevorCoats
lvl.1
Flight distance : 135764 ft
United States
Offline

Did you ever figure out a solution? I am having the exact same issue and I am afraid that if I send the drone in for repairs they will say I have to pay them.
2017-1-12
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Aardvark
Captain
Flight distance : 384432 ft
  • >>>
United Kingdom
Offline

TrevorCoats Posted at 2017-1-12 13:46
Did you ever figure out a solution? I am having the exact same issue and I am afraid that if I send the drone in for repairs they will say I have to pay them.

What's the current firmware level of the aircraft ?

What does the txt file on your SD card say ?
2017-1-12
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