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iPhone 6 Issues (battery drain)
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9385 113 2016-1-2
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lukasphantom
lvl.1

Austria
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Absolute nonsense! Sure it is a DJI thing, I am using my iPhone a lot outside in the cold in winter and this never happens to me, only when I am actively using DJI Go app. I am quite sure this is easy to reproduce, the app developers only need to give it a try. It annoys because you just can't go for flying without an extra battery pack for your iPhone!
2016-1-27
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ROKKIT44
New

Canada
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You can add me to this list as well. I have the same issue. It has nothing to do with the cold weather as I tried this out last night inside my home. I didn't fly, but had the app running while connected to my craft. I played around with photo and video settings and within 20 minutes, I had lost over half my iPhone battery. When I plugged the phone into the wall charger it immediately came up as having lost only 15% +/-. There is clearly something going on with the app to make the phone think it is losing more battery than it actually is.

This is a safety issue as much as it is anything else. No one should rely on FPV alone, but it definitely helps when you are further out. Any information on what the cause may be and when an update may be coming would be greatly appreciated.

2016-1-27
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dpdurst
lvl.3
Flight distance : 265830 ft
United States
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Deleted and moved to the thread with Android device and battery drain
2016-1-27
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rburke11
lvl.2

United States
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I've since returned my Standard and bought an Advanced, deleted the app and reinstalled. Still had the same problem with the Iphone 6. I've now bought an Ipad Mini 2 and can run a 20 min flight with loss of about 5% battery.
2016-1-28
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pablotibis
Second Officer
Flight distance : 50932 ft
Italy
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Hello, yesterday I had a bad experience with DJI OSMO Iphone and 6, I was recording, I would record 10min and then iphone battery 78%, after alert of less than 10% and then immediately off iphone. I left a little rest after the iphone and 5-10min start the phone and battery back 75% and then she has not done. I do not understand why they have problems with this application, with the other phone works perfectly.
2016-2-1
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DJI-Ken
DJI team
Flight distance : 1515312 ft
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United States
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rburke11 Posted at 2016-1-29 05:32
I've since returned my Standard and bought an Advanced, deleted the app and reinstalled. Still had t ...

Yes, the next firmware update will address the iPhone6 battery drain.
2016-2-1
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wklaehn
lvl.1

United States
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mrbrandonweber Posted at 2016-1-5 13:52
Same here but I thought it was due to cold weather.

This is what I thought too...standing on the river flying my phantom by a bridge about 600 feet away at 25% battery on the phantom when BAM black screen. (Iphone 6S Plus) had been at 40-50% battery before the flight....
So then I ran to the bridge, and slowly reoriented the phantom with me and glided her home....Almost got to upgrade to the Inspire lol
2016-2-2
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rkladis
New

United States
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Any help would be great. I'm having the exact same problems.
2016-2-6
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jiaweihsu
New

United States
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Today is the third time I flew my P3P and all 3 times my iPhone 6 battery went down from 90% to 10% in less than 10 minutes. Today I had a friend with me who also owns a P3P so he has DJI GO app on his Android phone; he used his phone to run my P3P and we flew for about 20 minutes, at the end his Samsung S6 still has 90% of juice in it.
2016-2-7
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Podsafepilot
lvl.1
Flight distance : 626555 ft
Germany
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Ok. I´d like to chime in on this as well. I´ve done some testing over the last few days. My iPhone 6 with ios 9.2.1 dies after not even 20 mins even when fully charged to a 100%. As expected, my iPad Air2 with ios 9.2.1 lasts longer, but only for about 2-3 batterys worth of flying time. Then it dies as well.
BUT: My old Ipad mini1, also with ios 9.2.1 lasts all day. I´ve used up all my 4 batterys for the phantom and and the ipad mini still stands at about 80%.
Don´t know what to think of that.

Also i have tested litchi and autopilot apps. These apps seem to have no problem at all, regardless the device.

All testflights were done by hovering still in my backyard. I did not want to lose connection unexpected.
2016-2-7
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SeeN?
lvl.1
Flight distance : 23504 ft
Germany
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Same problem here. Happy that its not my iPhone that is broken. I even tried various powerbanks. One from Anker with 2,4A out and the iPhone did shutdown while flying too, just to start again after 10 secounds with 55% left.

iPhone 6 with ios 9.0.2
2016-2-10
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hanktheyank
lvl.1
Flight distance : 15528 ft
United Kingdom
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brad.waler Posted at 2016-1-4 03:06
I have found that connecting an external battery to my phone has solved this problem. I have a iPhon ...

Hmm. Ive got an iPhone 6+ . Its only got one lightning port. I guess the 6 s+ is the same. How did you connect a power pack to the phone while you are physically connected to the Phantom ?  Please tell !
2016-2-10
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SeeN?
lvl.1
Flight distance : 23504 ft
Germany
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hanktheyank Posted at 2016-2-10 18:12
Hmm. Ive got an iPhone 6+ . Its only got one lightning port. I guess the 6 s+ is the same. How did ...

Phantom 3 Standard doesnt need a cable to the remote. But using a powerbank while flying with my P3S didnt solve the problem for me.
2016-2-10
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brabbley78
lvl.1
Flight distance : 465600 ft
United States
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Any news on when we can expect a software update that will address this? I'm almost too afraid to fly my phantom because of this
2016-2-12
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TradeMarkNL
lvl.1

Netherlands
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Same problem here. Hoping for a quick solution.
2016-2-12
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NIIIL78
lvl.1

United Kingdom
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Same problem here!!!!! 75%to almost 0 in 15 min....as soon as I pluged my external batter, iPhone 6 shows 50%..... Definetly dji go app issue
2016-2-16
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DJI-Ken
DJI team
Flight distance : 1515312 ft
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United States
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NIIIL78 Posted at 2016-2-17 06:15
Same problem here!!!!! 75%to almost 0 in 15 min....as soon as I pluged my external batter, iPhone 6  ...

Sorry,but can you use a different device in the meantime if you cannot get your iPhone to work correctly.
I sent another inquiry about it.
2016-2-16
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dorgesoft
lvl.1
United States
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I also have an OSMO and it is happening the same with the 6S I'll Be running it through it's paces tomorrow on my 5C and see how long it will last This morning I ran my OSMO All the way around my lake (which takes about 20 Min) Before my 6S Shut off, but as soon, as i connected my charger 78% remaining :|
2016-2-16
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dorgesoft
lvl.1
United States
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I have installed the DJI GO app on my iPhone 5C and so far so good, but i haven't done a long run
2016-2-16
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dorgesoft
lvl.1
United States
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OK Did a Thorough Test with the iPhone 5C instead of the 6S no apps running wifi only i was able to Run the phantom 3 4K for the entire battery cycle (100% -30%) No Screen Lag or Phone Crash, Battery on the phone was 98% when I started and was at 88% when I got my Low Battery Warning, I did the test the day Before yesterday with the OSMO and the Phone ended up shutting off about 47 Minutes into recording Video. I may have to test the OSMO again on a warmer day it currently is 17 Degrees out here (64ish Degrees Fahrenheit) and It appears to have no problem on 5C. It might have something to do with a combination of things such as Temp and Processing Load.
2016-2-20
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GoEatGoTravel
New

United Kingdom
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Raised the issue on the Facebook and Twitter DJI Support pages as well, need an update to the app to get this sorted. ASAP!
2016-2-22
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james.lumsden18
lvl.1

United Kingdom
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Iphone 6 - OS 9.2.1 — SUB 5°C

Recently bought my P3 and I've only made a few brief flights. The problems tend to arise after roughly 15-20 minutes of powering on.

Twice now I've had my iphone black screen on me mid flight when its been +70% battery. Once in the DJI go app, once in Autoflight logic autopilot.  

The screen gives no warning and shows the shutting down loading ring followed by nothing. Upon pressing the power button again the phone gives me a low power warning (​) Even when disconnected to the DJI controller the phone appears to be stuck without charge (you can trick the phone into returning to life by plugging back into the p3 remote however it doesn't last long before dying again.  I've never experienced this before, even in cold temperatures.

The first time this happened it black screened and RTH safely got it home but this scared me a lot for a second flight. The second time I'd not lost any battery once I managed to reset my iphone however the phone still acted in the same way, unable to stay powered on and would die again even when plugged into the controller. Once I've been black screened, Its time to go home, no amount of resets will fix it.

Disappointed I can't use my Iphone for this considering the p3 was designed for newer IOS devices.
2016-2-25
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sergio.spaz
New

Costa Rica
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james.lumsden18 Posted at 2016-2-25 12:36
Iphone 6 - OS 9.2.1 — SUB 5°C

Recently bought my P3 and I've only made a few brief flights. The  ...

Hi!

If you have battery problems on your phone, try to deactivate the video cache.

It works for me.

Try it!
2016-2-26
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puddles999
lvl.1

United Kingdom
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Me again,

I decided to test my old Samsung galaxy S4 out seeing as I'm still having issues with the iphone black screening on me. Worked like a charm, some functions (such as the simulator + follow me function) don't work however I'd rather have a throttled P3 than a grounded one. I carried out 3 full flights without any issue with the S4, not even as much FPV lag as I'd expect.

Frustrated by the lack of functions using my older device, I tested the theory that the iphone was shutting off due to the cold, I set up my device inside without the props and tried to recreate a 20 minute flight as best I could. Nothing to report.

Next I removed the iphone from the RC clamp, placed it outside on the window ledge  and waited. The results were astounding, the iphone behaved in the exact same way. Within 10 minutes I instantly lost 20% before shutting down entirely as seen previously.

I guess I'm just going to have to wait until it warms up, in scotland, which will be never. (or there's hand warmers)
2016-3-1
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ralmeda3
lvl.2

United States
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This is very odd. I fly with my iPhone 5s and it doesn't drain the phone's battery, it CHARGES it through the usb cable... I don't worry about it dying while flying because the Inspire transmitter charges it simultaneously.
2016-3-1
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puddles999
lvl.1

United Kingdom
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Can confirm, turning your phone into the most expensive sanitary towel in the world stops the iphone from getting too cold and shutting down. I couldn't find hand warmers so opted for a medicinal heat patch from the pound shop. These come with a sticky back for ease of use when sticking to your knickers.... I mean.... iphone while in the RC clamp.  

Or use another device! Keep warm! Safe flying!




2016-3-6
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guyrhodes
lvl.1

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I've been having the same issue with my iPhone 6 / P3 Advanced. All firmware and software are the latest versions. I'm experiencing the exact symptoms everyone else in the thread is describing.

Initially, I thought that the cold weather (I'm flying near Chicago) was to blame. However, today's flight at 54 degrees Fahrenheit (and subsequent 90% - 10% iPhone battery drop after just 10 minutes or so in the air) kinda ruled that out.

I also thought my purchase of the Apple Smart Battery Case would help my cause by giving me extra power thru the lightning connector, but unfortunately, the smart battery case isn't programmed to power the phone while it's attached, but rather, to charge the iPhone's internal battery once it starts to get low. The battery case can't keep up with the indicated iPhone battery drain while using the Go App and in the air.

As with everyone else, as soon as I disconnect my iPhone from the transmitter, the indicated battery capacity jumps back up to the 50% range.

I am quitting all other apps before I fly, and have tried turning wifi off on up to running the iPhone in airplane mode (as with my flight today) with no difference in the issue at hand.

2016-3-7
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petee09
lvl.2
Flight distance : 578051 ft
United States
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I've also been seeing this with my iPhone 6 and Phantom 3 Standard. I'm able to use my iPad mini 2 in the same environment with no battery issues. I have also tried an iPhone 5S a few times and did not seem to have this issue, or at least not nearly as noticeable.

I recently opened the app on my iPhone 6 to check a previous flight log while I wasn't anywhere near the controller, and I still noticed a rather significant drop in battery level. I'm looking forward to the next app and firmware updates.
2016-3-7
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info
lvl.2

Netherlands
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Here also the same problem.
iPhone 5, IOS 9.
I did the following which may can help finding the problem.
I've started the DJI GO app without connecting the RC: No abnormal behavior notified.
Started the DJI GO app with the RC controller connected and on: No abnormal behavior notified.
Started the DJI GO app with the RC controller on and connected and connected to the Drone which is standing in living room: No abnormal behavior notified.
Started the DJI GO app with the RC controller on and connected and connected to the Drone which is standing outside with IMU warning: The battery is rapidly going down, within second more then 10%.

I've tried to reproduce the above situation which i tested this afternoon just 5 minutes ago.
The IMU warning "warming up" came in and the iPhone battery for that moment was 100%, unfortunatly i couldn't reproduce what i described above.

The second thing i see is that i can't change the video resolution, the app crashes as soon as i choose the video resolution menu.
I've installed "go" twice to be sure it hasn't got anything to do with a corrupt app.


2016-3-10
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tgvoss
New

United States
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Same issue here, iPhone 6 iOS 9.2.1 Phantom3 Pro v1.6.0040 Controller has latest Firmware via the GO App v2.6.0.
2016-3-11
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SeeN?
lvl.1
Flight distance : 23504 ft
Germany
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When will there be a fix for that?
2016-3-12
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m_fraedrich
lvl.2

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SeeN? Posted at 2016-3-13 02:15
When will there be a fix for that?

Same here, iPhone 6, iOS 8.2, FW1.6.4, DJI Go 2.6.0

We Need a fix for that!
2016-3-13
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Geebax
Captain
Australia
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m_fraedrich Posted at 2016-3-14 18:06
Same here, iPhone 6, iOS 8.2, FW1.6.4, DJI Go 2.6.0

We Need a fix for that!

Don't expect a fix for it, there is no evidence that changing the software will do anything to solve the problem. A bit of simple Googling shows that the issue is with the 6S, and is a known problem, even Apple know about it. See this: http://www.slashgear.com/apple-a ... ry-issues-18423539/

2016-3-14
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info.egogo
New
Flight distance : 184124 ft
Netherlands
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I have an Iphone 6 and DJI Phantom 3 Standard and I'm also having this problem. My phone drains from 80% to 0% in about 10 minutes. When I recharge, the battery level is about 70% immediately.
I have the latest firmware installed (DJI and iOS).
This is not only happening with cold temperatures, but also when I'm flying with 20 degrees celsius.

I hope DJI is taking this matter serious, because there are al lot of people reporting this issue here (and probably more people who are not active on this forum).
2016-3-14
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info
lvl.2

Netherlands
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Geebax Posted at 2016-3-14 09:12
Don't expect a fix for it, there is no evidence that changing the software will do anything to solv ...

This is completely different problem.
The problem describes a battery power indication miscommunication.
We have the problem that the phone says it's nearly empty and then shuts down.

You cannot turn it on without connecting it to a charger.
When it comes back to live it shows the battery isn't empty, i see 50/60% battery life in the indication.
And i could use it after connecting it for only 10 seconds on the charger for the rest of the day with at least 50/60% battery life time, which points me that the battery isn't empty at all.

This must be a pain in the .... software bug, but who's gone find the solution?
2016-3-14
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Geebax
Captain
Australia
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info@theater-ef Posted at 2016-3-14 20:15
This is completely different problem.
The problem describes a battery power indication miscommunic ...

Why is it a completely different problem? The problem is with the piece of crap phone, Apple needs to fix it. Read the description of the problem, and if you don't believe that one, feel free to Google another report of the same issue. Other reports tell of the phone doing exactly what you said, showing flat then shutting down.

There is no way the software of the DJI Go App running on the phone can cause the battery to appear to go flat like that. Stop blaming DJI for the issue and go shout at Apple.
2016-3-14
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terje
lvl.4
Flight distance : 717336 ft
Norway
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Put me on the list as well. iPhone 6 and Phantom 3 Standard. Started with 98% on the phone, and after a 13 minute flight the battery indicated 1%. It was just about to turn off. Had I continued flying it probably would have. Since I didnt have a charger to "kick it back", I did a "Power button + home button reset" and it came back with 68% lasting the full rest of the day (not flying though).
Would like to know if the DJI GO or the IOS from Apple is to blame. I havent tried 3.rd party RC programs.
2016-3-14
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info
lvl.2

Netherlands
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Geebax Posted at 2016-3-14 10:26
Why is it a completely different problem? The problem is with the piece of crap phone, Apple needs  ...

Geebax, i got a iPhone which had the problem you discribe, it was already replaced by Apple.
The indicator didn't showed the right battery status which made the phone turned of while the battery indicator showed it had still juice.

That's not the problem now, it's slightly different.
The battery isn't empty when it come's with the a 20% left warning followed by a shut down, you could descibe it as the opposit problem as described in the article you point at.
And it's also getting locked in a certain way which can only been solved by connecting it to a power supply for a couple of seconds.
The phone comes back to live and shows in the battery status that it has more then enough juice to rest for a ....
This last thing depends on the status of the battery before the DJI Go app was opened.
As indication i tell, mine turned off and came online with nearly 60% left where it was about 90% when i opened the DJI Go app.
What i want to say is that it looks like it's the same problem you point at but there is a slightly difference in it what i'm telling and what i understand more people here experience.

I'm not shouting at DJI, i'm experience this behavior which i wanted to share when i use the DJI Go app, i'd never had this specific issue before!
I agree it could be a bug in software from Apple, which maybe is triggered by using the DJI Go app!?
Calling things crappy aint gone work, neither calling a iPhone crappy when milions of owners having this model.
By sharing experience we can solve allot of problems, not by shouting, keep that in mind.



2016-3-14
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info
lvl.2

Netherlands
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By updating to the new DJI Go version 2.7 app the 'video resolution switch problem' solved for me!
2016-3-14
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Geebax
Captain
Australia
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info@theater-ef Posted at 2016-3-15 00:35
Geebax, i got a iPhone which had the problem you discribe, it was already replaced by Apple.
The in ...

The problem does not arise when using an Android phone, it also does not arise when using any other Apple product, be it an iPad or another model of iPhone, so logically it is not an issue that DJI needs to deal with. The only way in which DJI may contribute to this is by changing the time zone in their software, as that appears to be the trigger for this battery bug, but as the function is a legitimate function in iOS, then DJI can choose to use it or not. Apple need to take ownership of this problem and sort it out.

As for the crappy phone, I had a 4 and a 4S and now I have a Samsung Note 5 which is lightyears ahead, so it is my opinion that Apple phones are rubbish and I have had the use of them long enough to say so.
2016-3-14
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