Help Ground System Problem
1359 6 2016-1-15
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nitats
New

Thailand
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lightbridge error.jpg
The lightbridge1 ground system is not use after upgraded firmware.  
Ground system decoder have not firmware.  Help me please.
Now, lightbridge cannot show video from gopro.

Thanks
Nitat Suramonsikarn
nitats@hotmail.com
THAILAND

PS. sorry for my english.


2016-1-15
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sudya_v
lvl.2

Ukraine
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I have similar problem. Waiting for DJI response.
LightBridgeProblem.jpg
2016-1-25
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felipekalixto
New

Brazil
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I have the same fucking problem, this was the last equipament that I buy from DJI. It is a expensive video downlink and just doesn't work, and nobody for help us! I have a important drone company in USA and Brazil, I present seminars and lectures about drone technologies and after that, I will make some videos to alert the consumers about dji products! I'm very frustrated with it!!!
2016-1-29
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nitats
New

Thailand
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don't have any message from dji.  lightbridge is expensively video downlink but don't have any support from dji.  How do we do ?
2016-2-22
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DJI-Amy
DJI team

Hong Kong
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Sorry for the late reply. In your cases, only the firmware version of main controller is available, it's hardware malfunction of LB, please contact your local dealer or DJI technical support for repair.
2016-2-23
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emanuelevacca
lvl.1

Italy
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Dear all,
I found a BUG in the lightbridge and I think DJI should find a solution for us, because it played with us for too long.
I have a lot of Lightbridge and they dead one after each other as soon as their battery get discharged after long period where i didn't used them (If you stored it without charging it, you can have the problem also after one month).
As soon as the ground unit battery get fully discharged, the firmware of the device stops to work correctly. You can recharge the battery but, connecting it to the assistant, you will see just one of the 3 firmware component versions, and connecting the device to the smartphone, you will not be able to get connected and receive images.
The problem is described in detail on internet, in a lot of forums. You can read in example the following thread: http://www.phantompilots.com/threads/lightbridge-firmware.76946/
and http://www.phantompilots.com/thr ... irmware-hack.77073/
and http://www.rcgroups.com/forums/showthread.php?t=2091053
etc.etc.

I wrote that DJI is playing with us, because i returned 2 times my devices to DJI in order to solve this problem, but each time, if  the batteries get discharged, they get broken again.
We need a solution or a workaround because we work with these devices and it is not possible that I need to send to DJI the device each time that i need to work. Moreover I'm quite sure that after the guarantee period, DJI will not longer repair the unit for free. And moreover each time I have to pay the shipment to China and wait for the repair. This is not acceptable.
At least we should pretend a detailed problem description.
I discovered a lot of things about this device, by reading the second link i posted.

Regards
Emanuele
2016-8-9
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emanuelevacca
lvl.1

Italy
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this is the solution: http://www.phantompilots.com/thr ... sistant-tool.77073/
2016-8-28
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