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Brand new P3S fail to update at 77%
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XSpt
New
Flight distance : 44872 ft
France
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Got today a brand new DJI Phantom 3 Standard...

The app asked to update to fw 1.3.5 It started well with a lot of noises when it reach 60% the gimbal started shaking like crazy then at 77% all the noises stoped and eventualy a message saying the update failed apper?

Is this a knowen issue?

I am using Samsung Galaxy S5 with Android 5 - original rom

2016-1-25
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[RCG]Balthazar
Second Officer
Flight distance : 475371 ft
Norway
Offline

See if you can find a text file on the sd card and post the contents here
2016-1-25
Use props
XSpt
New
Flight distance : 44872 ft
France
Offline

[RCG]Balthazar Posted at 2016-1-25 23:51
See if you can find a text file on the sd card and post the contents here

On the root of the sdcard there is a file name "P3C_FW_RESULT_AB" that has the following:


========== 2014.01.01 00:00:14 remo-con disconnect======
Packet: P3C_FW_V01.00.0014.bin
Upgrading ...
Result: Failed.
Reboot the aircraft and try to upgrade the firmware again.

========== 2014.01.01 00:00:14 remo-con disconnect======
Packet: P3C_FW_V01.00.0014.bin
Result: Failed.
Reboot the aircraft and try to upgrade the firmware again.

========== 2014.01.01 00:00:14 remo-con disconnect======
Packet: P3C_FW_V01.00.0014.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2016.01.25 22:29:35 =====================
Packet: P3C_FW_V99.99.9999.bin
Upgrading ...

There is also a ~50mb file named P3C_FW_V99.99.9999.bin

If I go to the folder \MISC\LOG there is another file named P3C_FW_LOG_AB with a huge log:

[00014108]========== remo-con disconnect. boot(15) ============
[00014235]Packet [C:\P3C_FW_V01.00.0014.bin] detected, card sn [0xa0ce064d].
[00014271]Packet upgrade start...

[00014313]Packet checking...
[00014352]Done.

[00014389]Version checking[1]...
[00014432][04 00][00] v1.39.0.0 -> v1.40.0.0 need upgrade.
[00014545][11 00][00] v1.6.0.0 -> v1.6.0.0
[00014582][01 00][00] v1.3.3192 -> v1.5.3319 need upgrade
[00014617][01 01][00] v1.3.3192 -> v1.5.3319 need upgrade
[00014706][03 05][00] v34.2.0.9 -> v34.2.0.9
[00014784][03 06][00] v2.2.6.32 -> v2.2.6.32
[00014844][07 00][00] v1.0.8.217 -> v1.0.9.6 need upgrade.
[00014910][09 00][00] v0.1.0.2 -> v0.1.0.2
[00015004][12 00][00] v5.5.0.0 -> v5.5.0.0
[00015091][12 01][00] v5.5.0.0 -> v5.5.0.0
[00015186][12 02][00] v5.5.0.0 -> v5.5.0.0
[00015308][12 03][00] v5.5.0.0 -> v5.5.0.0
[00015344]Done.

[00017392]Waiting for user confirm...
[00027428]Timeout, start upgrade automatically.

[00027500]Firmware upgrading[1]...
[00044286][01 00] Firmware upgrade start...
[00013836][01 00] Firmware upgrade finished successfully.
[00013874]Done.

[00013907]Packet [C:\P3C_FW_V01.00.0014.bin] resumed, card sn [0xa0ce064d].
[00013945]Packet vlink 01.00.0014 <-> 01.00.0014.
[00014020]Version checking[2]...
[00014071][04 00][00] v1.39.0.0 -> v1.40.0.0 need upgrade.
[00014185][11 00][00] v1.6.0.0 -> v1.6.0.0
[00014222][01 00][05] v1.5.3319 -> v1.5.3319
[00014262][01 01][00] v1.3.3192 -> v1.5.3319 need upgrade
[00014347][03 05][00] v34.2.0.9 -> v34.2.0.9
[00014425][03 06][00] v2.2.6.32 -> v2.2.6.32
[00014506][07 00][00] v1.0.8.217 -> v1.0.9.6 need upgrade.
[00014564][09 00][00] v0.1.0.2 -> v0.1.0.2
[00014667][12 00][00] v5.5.0.0 -> v5.5.0.0
[00014737][12 01][00] v5.5.0.0 -> v5.5.0.0
[00014814][12 02][00] v5.5.0.0 -> v5.5.0.0
[00014933][12 03][00] v5.5.0.0 -> v5.5.0.0
[00014976]Done.

[00015009]Firmware upgrading[2]...
[00015173][01 01] Firmware upgrade start...
[00045479][01 01] Firmware upgrade finished successfully.
[00046854][07 00] Firmware upgrade start...
[00104574][07 00] Firmware upgrade finish without reboot.
[00134614][07 00] Firmware upgrade finished successfully.
[00134685][04 00] Firmware upgrade start...
[00192995][04 00] Firmware upgrade finished successfully.
[00193035]Done.

[00193068]Version checking[3]...
[00193109][04 00][05] v1.40.0.0 -> v1.40.0.0
[00193243][11 00][00] v1.6.0.0 -> v1.6.0.0
[00193282][01 00][05] v1.5.3319 -> v1.5.3319
[00193322][01 01][05] v1.5.3319 -> v1.5.3319
[00193398][03 05][00] v34.2.0.9 -> v34.2.0.9
[00193482][03 06][00] v2.2.6.32 -> v2.2.6.32
[00206020][07 00][05] device not detected.
[00206087][09 00][00] v0.1.0.2 -> v0.1.0.2
[00206170][12 00][00] v5.5.0.0 -> v5.5.0.0
[00206254][12 01][00] v5.5.0.0 -> v5.5.0.0
[00206326][12 02][00] v5.5.0.0 -> v5.5.0.0
[00206422][12 03][00] v5.5.0.0 -> v5.5.0.0
[00206459]Packet upgrade failed at version checking.



[00014055]========== remo-con disconnect. boot(15) ============
[00014097]Packet [C:\P3C_FW_V01.00.0014.bin] detected, card sn [0xa0ce064d].
[00014136]Packet upgrade start...

[00014183]Packet checking...
[00014229]Packet vlink 01.00.0014 <-> 01.00.0014.
[00014298]Done.

[00014340]Version checking[1]...
[00014379][04 00][00] v1.40.0.0 -> v1.40.0.0
[00014531][11 00][00] v1.6.0.0 -> v1.6.0.0
[00014568][01 00][00] v1.5.3319 -> v1.5.3319
[00014605][01 01][00] v1.5.3319 -> v1.5.3319
[00014689][03 05][00] v34.2.0.9 -> v34.2.0.9
[00014769][03 06][00] v2.2.6.32 -> v2.2.6.32
[00027307][07 00][00] device not detected.
[00027374][09 00][00] v0.1.0.2 -> v0.1.0.2
[00027457][12 00][00] v5.5.0.0 -> v5.5.0.0
[00027548][12 01][00] v5.5.0.0 -> v5.5.0.0
[00027633][12 02][00] v5.5.0.0 -> v5.5.0.0
[00027724][12 03][00] v5.5.0.0 -> v5.5.0.0
[00027761]Packet upgrade failed at version checking.



[00014080]========== remo-con disconnect. boot(0) ============
[00014118]Packet [C:\P3C_FW_V01.00.0014.bin] detected, card sn [0xa0ce064d].
[00014154]Packet upgrade start...

[00014289]Packet checking...
[00014334]Packet vlink 01.00.0014 <-> 01.00.0014.
[00014405]Done.

[00014441]Version checking[1]...
[00014487][04 00][00] v1.40.0.0 -> v1.40.0.0
[00014611][11 00][00] v1.6.0.0 -> v1.6.0.0
[00014650][01 00][00] v1.5.3319 -> v1.5.3319
[00014697][01 01][00] v1.5.3319 -> v1.5.3319
[00014769][03 05][00] v34.2.0.9 -> v34.2.0.9
[00014833][03 06][00] v2.2.6.32 -> v2.2.6.32
[00014895][07 00][00] v1.0.9.6 -> v1.0.9.6
[00014951][09 00][00] v0.1.0.2 -> v0.1.0.2
[00015039][12 00][00] v5.5.0.0 -> v5.5.0.0
[00015132][12 01][00] v5.5.0.0 -> v5.5.0.0
[00015235][12 02][00] v5.5.0.0 -> v5.5.0.0
[00015334][12 03][00] v5.5.0.0 -> v5.5.0.0
[00015372]Packet upgrade cancelled at version checking.



[00145980]========== 2016.01.25 22:29:35. boot(15) ============
[00146023]Packet [C:\P3C_FW_V99.99.9999.bin] detected, card sn [0x28840282].
[00146060]Packet upgrade start...

[00146099]Packet checking...
[00146138]Packet vlink 01.03.0050 <-> 01.02.0040.
[00146184]Record vlink 01.00.0014 <-> 01.00.0014 (flow = 0).
[00146221]Done.

[00146255]Version checking[1]...
[00146288][01 00][00] v1.5.3319 -> v1.13.4312 need upgrade
[00146322][01 01][00] v1.5.3319 -> v1.13.4312 need upgrade
[00146389][03 06][00] v2.2.6.32 -> v2.4.10.7 need upgrade.
[00146429][04 00][00] v1.40.0.0 -> v1.41.0.0 need upgrade.
[00146485][09 00][00] v0.1.0.2 -> v0.1.1.0 need upgrade.
[00146610][11 00][00] v1.6.1.0 -> v1.8.0.0 need upgrade.
[00146713][12 00][00] v5.5.0.0 -> v5.9.0.0 need upgrade.
[00146816][12 01][00] v5.5.0.0 -> v5.9.0.0 need upgrade.
[00146947][12 02][00] v5.5.0.0 -> v5.9.0.0 need upgrade.
[00147035][12 03][00] v5.5.0.0 -> v5.9.0.0 need upgrade.
[00147070]Done.

[00149103]Waiting for user confirm...
[00159139]Timeout, start upgrade automatically.

[00159214]Firmware upgrading[1]...
[00175564][01 00] Firmware upgrade start...
[00013852][01 00] Firmware upgrade finished successfully.
[00013907]Done.

[00013960]Packet [C:\P3C_FW_V99.99.9999.bin] resumed, card sn [0x28840282].
[00014098]Packet vlink 01.03.0050 <-> 01.02.0040.
[00014136]Record vlink 01.00.0014 <-> 01.00.0014 (flow = 0).
[00014183]Version checking[2]...
[00014274][01 00][05] v1.13.4312 -> v1.13.4312
[00014313][01 01][00] v1.5.3319 -> v1.13.4312 need upgrade
[00014434][03 06][00] v2.2.6.32 -> v2.4.10.7 need upgrade.
[00014474][04 00][00] v1.40.0.0 -> v1.41.0.0 need upgrade.
[00014533][09 00][00] v0.1.0.2 -> v0.1.1.0 need upgrade.
[00014635][11 00][00] v1.6.1.0 -> v1.8.0.0 need upgrade.
[00014735][12 00][00] v5.5.0.0 -> v5.9.0.0 need upgrade.
[00014826][12 01][00] v5.5.0.0 -> v5.9.0.0 need upgrade.
[00014960][12 02][00] v5.5.0.0 -> v5.9.0.0 need upgrade.
[00015062][12 03][00] v5.5.0.0 -> v5.9.0.0 need upgrade.
[00015101]Done.

[00015136]Firmware upgrading[2]...
[00015300][01 01] Firmware upgrade start...
[00045609][01 01] Firmware upgrade finished successfully.
[00045651][12 00] Firmware upgrade start...
[00085197][12 00] Firmware upgrade finished successfully.
[00085240][12 01] Firmware upgrade start...
[00124396][12 01] Firmware upgrade finished successfully.
[00124434][12 02] Firmware upgrade start...
[00163857][12 02] Firmware upgrade finished successfully.
[00163898][12 03] Firmware upgrade start...
[00203582][12 03] Firmware upgrade finished successfully.
[00203639][11 00] Firmware upgrade start...
[00251399][11 00] Firmware upgrade finished successfully.
[00251670][03 06] Firmware upgrade start...



2016-1-25
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davidlwoodall
lvl.3

United States
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There is another thread recently discussing the P3S upgrade process and it taking 25-30 minutes to complete, with "hangs" at 13%, 23%, and 70-something percent. I would try again, and just let it run (in another room) for 30 minutes or so.
2016-1-25
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[RCG]Balthazar
Second Officer
Flight distance : 475371 ft
Norway
Offline

Looks like a whole lot of stuff was updated successfully, some of which needed several attempts.
Like
[00206020][07 00][05] device not detected. Not sure which device that is..
Too sleepy to make sense of this right now but yea it can take a long time and BEEEP like !"##¤%& so put it in another room and gently slam the door.

I'll go for some shuteye now, good luck and good night
2016-1-25
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XSpt
New
Flight distance : 44872 ft
France
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it was late so I went to sleep... will try again once I get home and report back
2016-1-26
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XSpt
New
Flight distance : 44872 ft
France
Offline

[RCG]Balthazar Posted at 2016-1-26 01:42
Looks like a whole lot of stuff was updated successfully, some of which needed several attempts.
Lik ...

I just made another and it worked... And it was much faster like 3 minutes... It probably resumed
2016-1-26
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[RCG]Balthazar
Second Officer
Flight distance : 475371 ft
Norway
Offline

XSpt Posted at 2016-1-26 15:12
I just made another and it worked... And it was much faster like 3 minutes... It probably resumed

Awesome!

Now go make us a video
2016-1-26
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