decooper
Second Officer
Flight distance : 14255190 ft
United States
Offline
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Ken - I just posted this same info as a SUPPORT TICKET on the DJITECH site. Not sure if you have access to it, but thought I'd post here to see if I can get some feedback from those that have cracked the code. Basically, I'm on the edge of NFZ and looking how to get the rotors turning and ran across your response above.
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I've just added a DJI P3P to my inventory and after thorough pre-flight and preparing my setup I was disappointed to find I'm on the edge of a NFZ. Research of the subject leads me to believe that I can get to the 'rotors turning' part of utilizing my P3P at the house, but 'how to' is very unclear. I'm not looking for a work around --- just a place where DJIs official answer on how to utilize the existing "unlock authorization zones". Info listed here - http://www.dji.com/flysafe/geo-system is useful to understand DJIs issue with safety of the skies vs use by its customer base. The online flight planner request (Advance Unlocking) is pretty self-explantory, but I'm not sure what the GO APP or FIRMWARE actually should be??? Supposedly what I have loaded is the latest -- but do I need to add (update) to the beta versions? [
DJI GO APP (Android Beta Version) / Beta Firmware for Android Only ] I assume so --- but if thats the case to be in the BETA test group -- it might be worth listing capabilities that would be lost or gained verse the current versions.
Additionally --- the TECH SPT Reps need to be informed of what is on the DJI page and DJIs GEO FENCING initiative. The first rep I spoke to earlier today - was absolutely incorrect with his response to my issue. I tried several times to repose my question to get a solution, but it was apparent --- there is a training gap the supervisors need to address
IF this ticket is actually going to be utilized I have a couple other notes:
- Using advance unlock, the S/N help on webpage either is inaccurate or my GO APP doesn't display properly. Help/hint for S/N says "Your serial number can be found in DJI GO > General Settings > About" . When I look in the app it just shows versions of software NOT the S/N
- Speaking of Serial Numbers --- it might be prudent to give the user a HINT of what the number should start with , ie, for P3Ps they will start with "P76" or similar . . .
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