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ESC error - anything to try or just return?
935 8 2016-2-1
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wolftj
lvl.4
Flight distance : 109734 ft
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Haven't flown my Inspire for about a month. I have turned it on and updated firmware each time something was released. No problems the last time it flew. Yesterday the motors wouldn't start and I got an ESC error on the app, said to restart then contact DJI if not resolved. Tried about 10 restarts, combinations of ship/controller restarts. Never got the motors to spin.

Is there anything I can try before I have to ship it off?

Tim
2016-2-1
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tvdirector911
lvl.1

United States
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Happened to me on an update -- I had to send back
2016-2-1
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mtnmaddman
Second Officer
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Try calibrating your remote before you turn the bird on.
2016-2-1
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DJI-Ken
DJI team
Flight distance : 1515312 ft
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If you've tried multiple restarts and you still get the error then it needs to come it.
Sorry about that.
As a last ditch effort, you can try to downgrade then upgrade again, do all the calibrations and see it it clears it but I don't think it will.
2016-2-1
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wolftj
lvl.4
Flight distance : 109734 ft
United States
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Ken,

It's worth a try I guess to downgrade then upgrade. Will advise.

If it doesn't work the dealer I bought it from seems to be out of business (Copter Shop in WA). How can I get it repaired?

Tim
2016-2-1
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wolftj
lvl.4
Flight distance : 109734 ft
United States
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Ken,

So, can't find a way to downgrade. Tried putting previous version .bin on the sd card and turning on just the Inspire but not sure it's doing anything. Don't see anything in the app to initiate a downgrade. Lot's have asked on the forum but I have yet to see a straightforward procedure described by DJI. Since DJI purports to now allow downgrades with one of the latest updates, I think it's important to have a procedure in writing to accomplish this. Can you help us out?

Tim
2016-2-1
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wolftj
lvl.4
Flight distance : 109734 ft
United States
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Ken,

Figured out how to downgrade. Get the ESC error on downgraded firmware and after reinstalling latest version. Props never moved powered by the motors.

Also tried calibrating the RC as someone above said, no change.

How can I get this fixed?

Tim
2016-2-1
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Donnie
Captain
Flight distance : 3636782 ft
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mtnmaddman Posted at 2016-2-1 09:12
Try calibrating your remote before you turn the bird on.

     Yes, please give a link to your FPV glasses.  I have heard a lot about them.

I need more info.

Thanks donnie

2016-2-1
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DJI-Ken
DJI team
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wolftj@mindspri Posted at 2016-2-2 02:53
Ken,

Figured out how to downgrade. Get the ESC error on downgraded firmware and after reinstalling  ...

Sorry it didn't work, call 818-235-0789 and they will take care of you. Just tell them you got the module 8 & 15 Device not detected. Then in you RMA email post the hidden file.
2016-2-1
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