Donnie
Captain
Flight distance : 3636782 ft
United States
Offline
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The lens cover is what I am referring to and that is what can become loose on the 4k. It is right on the front of the camera. ( I know that loosens because I owned one ) after getting more information, That's not your problem . Either the update screwed things up which you can simply go back to the previous firmware. I think the crash is the cause of your problem. Check and make sure no damage on the black flat ribbon cable on the camera and Gimbal as well as all the plug in wires .
Also with the bird and transmitter on,( with video) move the wires ( gingerly ) and see if you have any video improvement.
****Take some pictures and video with the bird on the ground (SD Card ) and look at them closely, if they are bad, the problem is on the camera itself. If they are perfect, the transmission board is bad. ( Not sure Technical name for it )
**Try my suggestion of rolling back the firmware and see if the problem goes away.
**Inspect the wires for any damage.
**Try the GO App on another video device. ( doubt it but cant hurt
You may have misaligned the lens in the crash, this I believe would have to go back to DJI for repair and calibration.
Anyone else here on the forum think of anything I may have missed?
I have to go to a business dinner but will check back tomorrow. Try my suggestions.
Cheers donnie
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