DJI-Adela
DJI team
Hong Kong
Offline
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Hello!
Does the issue happen in your phone? Or are you talking about the recording in the SD card?
If the video freeze but the sound can be heard in the phone, it probably causes by the image transmission, please check your WiFi condition and your Phone's condition. Make sure you're not running too much multi-tasking programs and free the memory, cache, etc.
If the problem is in the SD card, please make sure you've formatted it in a right way, DJI GO App has the format SD card function in the settings, you can try it. Upgrading the firmware repeatedly will create lots of hidden files in the SD card and may do damage to itself, please just be careful. |
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