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Order Status
1718 15 2016-3-14
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cpipe1
lvl.4
Flight distance : 329436 ft
United States
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Is anyone else having problems checking the status of their order? It keeps giving me the '404 Error' message.
2016-3-14
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edbighi
Second Officer
Flight distance : 33485010 ft
Austria
Offline

Yup. Same here.
2016-3-14
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boxerman
Second Officer
Flight distance : 39695 ft
United States
Offline

Mine says: Pending
Ordered 3 March
2016-3-14
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DJI Store
DJI team

Hong Kong
Offline

Hi, All,
You can check by this link. http://store.dji.com/orders/tracking
You can also check it in your DJI account or contact onlinesales@dji.com .
Thanks.
2016-3-14
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bobcape3
lvl.3
Flight distance : 135787 ft
United States
Offline

DJI Store Posted at 2016-3-15 01:45
Hi, All,
You can check by this link. http://store.dji.com/orders/tracking
You can also check it in  ...

I just tried to use the link you supplied and it said "Sorry, no order found."  Can you check order # 001163431940 for me please? Thank you.

Bob
2016-3-15
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bobcape3
lvl.3
Flight distance : 135787 ft
United States
Offline

DJI Store Posted at 2016-3-15 01:45
Hi, All,
You can check by this link. http://store.dji.com/orders/tracking
You can also check it in  ...

I just tried to use the link you supplied and it said "Sorry, no order found."  Can you check order # 001163431940 for me please? Thank you.

Bob
2016-3-15
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shadyzee
lvl.2

Offline

have received an email that my order of p4 is been shipped , I bought it from your website, my order number is 001162703049 and the tracking number is 782593373872 , when I check the tracking number , there is nothing show. can you please update me on my order ???
2016-3-15
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DJI Store
DJI team

Hong Kong
Offline

bobcape3@gmail. Posted at 2016-3-16 02:35
I just tried to use the link you supplied and it said "Sorry, no order found."  Can you check orde ...

Hi, bobcape3, it is being picked now and will be shipped out today. Thanks.
2016-3-15
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DJI Store
DJI team

Hong Kong
Offline

shadyzee Posted at 2016-3-16 04:57
have received an email that my order of p4 is been shipped , I bought it from your website, my orde ...

It arrived at FedEx location on 15th March and FedEx will update it accordingly soon.
2016-3-15
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JKToddPh3Std
New

United States
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I ordered my Phantom 3 Standard on 12/30/16 - order #0012985614047 - shows "Shipped" no tracking details....need more information
2017-2-8
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djiuser_0pdlhIE
lvl.1

Romania
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I ordered Phantom 3 Standard on 30/08/17 - Order number is ORDER_PREV77 -
And I ordered Phantom 3 Professional on 22/08/17 - Order number is ORDER_PREV201502
When I'm looking for the Order Tracking order I write "Sorry, record not found"
I have not even received a confirmation email or something.
Please correct the issues with my orders and send me orders information ..
I do not want to get to Consumer Protection that it's not good ... that's what I ask you to do something as soon as possible .. Thanks
2017-8-24
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-*CăTăLiN.BăLaŞ
lvl.1

Romania
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JKToddPh3Std Posted at 2017-2-8 11:18
I ordered my Phantom 3 Standard on 12/30/16 - order #0012985614047 - shows "Shipped" no tracking details....need more information

Hi, did you get the command you made with that Standard Phantom 3?
2017-8-28
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_CaTa_
lvl.1

Romania
Offline

JKToddPh3Std Posted at 2017-2-8 11:18
I ordered my Phantom 3 Standard on 12/30/16 - order #0012985614047 - shows "Shipped" no tracking details....need more information

Hello, did you get any response for your order? have you received the package?
2017-9-22
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_CaTa_
lvl.1

Romania
Offline

I have ordered 2 phantom drones 3 .. it is standard and one is professional .. i have no information .. we say that there is no command .. just ask me please
2017-9-22
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Diazcarol
lvl.1

United States
Offline

I can't track my item can you help
2017-11-2
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DJI Mindy
Administrator
Flight distance : 7 ft
Offline

Diazcarol Posted at 2017-11-2 14:14
I can't track my item can you help

Did you plase the order in DJI Online Store?
What is the order number? We will help to check the status. Thanks.
2017-11-3
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