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Phantom 4 FW Upgrade Guide
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24273 89 2016-3-15 20:16:19
DJI-Tim
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Hong Kong
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A lot of users are confused by the new Phantom 4 Firmware upgrade, so i decided to make a thread to clear up any misunderstandings.

1. Download DJI GO 2.7 (or upgrade to it)
2. Connect to your Phantom 4
3. Firmware update reminder should be on a home page. Click the update.
    3.1. If your app doesn't show the update reminder, please restart the app
    3.2. If your app still doesn't show the update reminder, please re-install the app
    3.3. If your app STILL doesn't show the update reminder, please make sure you have the internet connection, leave it open on the home page for a while. It could take some time to show up.
4. Follow the steps given in the app
   4.1 Make sure that short OTG cable is pluged in the aircraft and the long cable is pluged into your mobile device.
IMG_1612.PNG

IMG_1616.JPG


5. Upgrade your firmware.
   5.1 Don't turn off the aircraft, RC or DJI GO before the FW upgrade is complete.
   5.2 The aircraft can behave abnormally when updating the app. Led lights can shine randomly, the gimbal can go limp, drone might make different sounds. Don't worry, just give it a bit of time.
IMG_1614.PNG

6. Upgrade is succesful! Please restart the aircraft and connect your mobile device with remote controller.
IMG_1615.PNG

7. Now update your RC
IMG_1636.PNG


\ IMG_1637.PNG




IMG_1638.PNG



8. Done! Reboot your RC.
IMG_1639.PNG

9. Check if all the firmware versions are correct.
IMG_1640.PNG





2016-3-15 20:16:19
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DJI-Amy
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Good job!
2016-3-16 00:14:25
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Ulysse
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1.1 Turn ON the RC (with the BIN method on the SD card, the RC had to be turned OFF so many people do the same)
1.2 Turn ON the quad

5.3 The upgrade process will ask you to unplug - replug the quad (I was asked to do this at 94%) in order to refresh the aircraft status : it stays at 94% for several minutes in my case which leads to too much stress !!!

10. VERIFY ALL SETTINGS in the APP, especially the failsafe setting (everything was to factory settings after the update)
11. Do IMU Calibration : even if this is not needed I think it is a good thing to do it and doesn't take too long.
12. Do Compass calibration before the next flight : same as point 10
2016-3-16 00:48:53
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Exib
lvl.4
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United Kingdom
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Tim that's a great guide, I think the confusion is more to do with this being different to the previous DJI models and the instructions provided in the box are not detailed enough

Can you do a video regarding the process think that would be more helpful
2016-3-16 04:18:09
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jwalker59
lvl.2
United States
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Thank you.  I never got a message to upgrade.  I think I may be up to date but not sure.  What are the exact latest version numbers?
2016-3-16 08:19:15
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DJI-Ken
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Thank you very much Tim
2016-3-16 08:43:57
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brix7272
lvl.1
United States
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Thank you!! Very helpful!!
2016-3-16 09:21:21
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karlsbar
lvl.2
Germany
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Fine,my P4 ist arrive me tomorow,i have all read here and now i hope I'm ready to fly aehh update my bird.
If my new Bird angry,so what i use my good old P2V+ it's never falling from the Sky.
greets to all and DJI-Amy+Tim+Ken
Michael
2016-3-16 09:30:11
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4StateFlyer
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United States
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Awsome thank you for detailed instructions.   I was hoping to see this now I just need my P4 and I'm all set to go .

Should I calibrate the IMU's after doing the update?
2016-3-16 09:47:31
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Bobcape3
lvl.2
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United States
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This is going to be very helpful.  Thanks!

Bob
2016-3-16 14:01:32
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4StateFlyer
lvl.2
United States
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After updating should you do calibration on IMU and Remote control?   What are people doing on calibration after updates?
2016-3-16 14:06:09
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DJI-Ken
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4StateFlyer Posted at 2016-3-17 06:06
After updating should you do calibration on IMU and Remote control?   What are people doing on calib ...

Do an IMU and then compass, gimbal calibration.
2016-3-16 16:33:29
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macpjr
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United States
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Be sure to have RC on - upgrade stuck at 99% until I turned on the RC.  It completed fine soon after.
2016-3-16 17:17:38
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macpjr
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United States
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Be sure to have RC on - upgrade stuck at 99% until I turned on the RC.  It completed fine soon after.
2016-3-16 17:18:01
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macpjr
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Ulysse Posted at 2016-3-16 04:48
1.1 Turn ON the RC (with the BIN method on the SD card, the RC had to be turned OFF so many people d ...

Yes, RC needs to be on. Sticks at 99% until you do.
2016-3-16 17:19:16
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amatthews
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DJI-Ken Posted at 2016-3-17 01:33
Do an IMU and then compass, gimbal calibration.

Hello ,

where can I find the menuepoint " IMU-Calibration". Any tips?

thanks
alex
2016-3-17 00:00:01
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Ulysse
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In the menu where you set failafe and other options, there is a "Sensor" sub-menu. Then a "Calibrate" button.
2016-3-17 01:21:03
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DJI-Ken
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Ulysse Posted at 2016-3-17 17:21
In the menu where you set failafe and other options, there is a "Sensor" sub-menu. Then a "Calibrate ...

The sensors are calibrated from your PC using the Assistant software.
http://www.dji.com/product/phantom-4/info#downloads
2016-3-17 04:19:32
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Ulysse
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DJI-Ken Posted at 2016-3-17 13:19
The sensors are calibrated from your PC using the Assistant software.
http://www.dji.com/product/p ...

He asked for the IMU calibration... which is done with the Go App, not the Assistant...
2016-3-17 04:36:41
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DJI-Ken
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Ulysse Posted at 2016-3-17 20:36
He asked for the IMU calibration... which is done with the Go App, not the Assistant...

I thought they were looking for the obstacle avoidance calibration.
IMU calibration is General Settings, MC Settings, Advanced Settings, Sensors, Calibrate IMU, Start Calibration.
I suggest doing a cold calibration, that way the IMU initialization process only takes seconds and you will be ready to fly in a much shorter time.
leave the aircraft somewhere cold fro 15 minutes or so, then hurry and plug in a battery and start the IMU calibration.
And don't forget to do a compass and gimbal calibration after.
2016-3-17 05:59:26
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renato rodrigue
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DJI-Ken Posted at 2016-3-17 13:19
The sensors are calibrated from your PC using the Assistant software.
http://www.dji.com/product/p ...

Assistant software for mac when we?
2016-3-17 09:07:22
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DJI-Ken
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renato rodrigue Posted at 2016-3-18 01:07
Assistant software for mac when we?

Not available for Mac as of yet.
2016-3-17 10:38:40
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WillBapta
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For mac you can always just bootcamp or run a VM
2016-3-17 11:03:08
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icsrz
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So how does the assistant 2 relate to the P4? I thought this software is for other products???
Also do I need to update everytime I have a new battery pack like P3?

OMG! After I charged my battery I right away went to this guide and followed instructions, connected the aircraft straight to the tablet and nothing was happening. haha!. New users, please go through the plugging of your Tablet/ phone to the RC first and sync with your aircraft before doing this update.
2016-3-17 11:59:33
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DJI-Dave
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icsrz Posted at 2016-3-17 12:59
So how does the assistant 2 relate to the P4? I thought this software is for other products???
Also  ...

You can use the Assistant software or the APP on your device to update firmware now.


Yes, You will still need to update each new battery.


Dave
2016-3-17 13:16:24
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DJI-Dave
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WillBapta Posted at 2016-3-17 12:03
For mac you can always just bootcamp or run a VM

Yep that will work.


Dave
2016-3-17 13:23:40
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iamdorian
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Nice well laid out instructions. However, my download stopped at 0%. One time it appeared to have been downloaded and asked to hook up the Aircraft, then nothing happened on aircraft start up.

This is possibly the most convoluted way to update a quad ever invented and is going to cost DJI dearly! Still can't get mine to work despite 2 hours of work ... and that does not include searching out and finding and working with the info on THIS PAGE. I have 32 years of technical Mac experience, and have flown drones starting back with MicroKopters in 2009. IF I AM THIS MIFFED, how does DJI expect others — inexperienced with the hassles of updating these integrated RC/Aircraft/SmartPhone-Tablet Firmware/Software systems — to handle this and buy their gear? This is a really bad move!

Stick with simple: download a ".bin" file. Place on microSD card. Stick in plane. Start plane. Shut down when beeps change. SIMPLE.

If I cannot even wrap my head around this I am returning the Phantom 4 to Apple, and asking for a refund, and I'l stick with the old Inspire 1s.

SIMPLE ... IS SMART. Adding multiple layers of integration to complicate an already complex and potentially problem-ridden process, ensuring whole new levels of screw-ups and possible failures at every level, is dumber than a fence post ... cubed. WHO COMES UP WITH SUCH IDEAS ... management?
REPENT DJI! This dumb decision could cost you undreds of thousands of dollars!
2016-3-17 13:41:30
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icsrz
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United States
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I did the firmware upgrade. Started off using my android while the aircraft was upgrading. The its time to upgrade the RC after reboot. Android no longer recognizes the Aircraft. So I switch to my iPhone 6s and it recognize the RC and continued the firmware update. All done and working with iPhone 6s. But android does not see the P4 (does not give camera option). It sees the inspire but when I got o camera mode no picture. I'd rather use my android because of the bigger screen. Any updates coming?
2016-3-17 14:13:11
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wheezy
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DJI-Ken Posted at 2016-3-17 11:38
Not available for Mac as of yet.

P4 only available at Apple store, can't use apple computer to setup drone. Hilarious.

So, stuck at 99% for 20 minutes now. RC has been on entire time.

Any suggestions?
2016-3-17 14:45:48
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wheezy
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WillBapta Posted at 2016-3-17 12:03
For mac you can always just bootcamp or run a VM

Are you buying copies of windows for us?
2016-3-17 14:46:23
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DJI-Ken
DJI team
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wheezy Posted at 2016-3-18 06:45
P4 only available at Apple store, can't use apple computer to setup drone. Hilarious.

So, stuck  ...

Power off the aircraft then back on. Go to the about page in general settings and you should be on Aircraft 01.00.0288 and the RC on 1.5.8. If so, your all good.
And I see you got your P4 by the 17th.
2016-3-17 17:05:09
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wheezy
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DJI-Ken Posted at 2016-3-17 18:05
Power off the aircraft then back on. Go to the about page in general settings and you should be on ...

Got it working, and I did indeed. It's unfortunate that it was such a pita as nobody was home because tracking still said tomorrow up until 9:30am when it all of a sudden updated and said by 10:30 today.

Went and took my first flight after doing all the fw bologna. (no joke DJI needs to hire me, the documentation is in dire need of help)
2016-3-17 20:02:18
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DJI-Ken
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wheezy Posted at 2016-3-18 12:02
Got it working, and I did indeed. It's unfortunate that it was such a pita as nobody was home beca ...

With the popularity of the P4 and the number of them being shipped, there was a delay in shipping updates.
2016-3-17 20:05:57
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coreysromero
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DJI-Ken Posted at 2016-3-17 05:19
The sensors are calibrated from your PC using the Assistant software.
http://www.dji.com/product/p ...

I have a mac.... How do I install the .exe if I don't have a PC?
2016-3-17 20:36:44
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coreysromero
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United States
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IF I can download the firmware from my phone why do I need to have DJI GO?

Im having a couple of issues.
First I turned everything on, phone app said to install update. The controller updated and then the RC updated. It said RC firmware installed.
I reboot the RC like the app says along with the phone and controller and it still says I need to install the firmware.

Can anyone explain what's going on here and what the DJI go app does before I DL VMware Fusion and have to install WIndows?

Thanks
2016-3-17 20:50:45
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DJI-Ken
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coreysromero Posted at 2016-3-18 12:36
I have a mac.... How do I install the .exe if I don't have a PC?

The Assistant2 software is for calibrating the camera sensors and also updating firmware. But only available for PC as of now.
2016-3-17 20:55:34
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DJI-Ken
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coreysromero Posted at 2016-3-18 12:50
IF I can download the firmware from my phone why do I need to have DJI GO?

Im having a couple of i ...

The GO app is used for downloading the P4 firmware to your phone/tablet. Then you plug the phone/tablet into the aircraft with your USB cable and the OTG USB cable.
Follow instructions in the app to upgrade firmware.
If it only goes to 99%, power cycle the aircraft and if it it still does not go to 100% and says complete, It's probably already updated.
Go to the about page and verify that it's updated.
2016-3-17 20:59:20
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coreysromero
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DJI-Ken Posted at 2016-3-17 21:59
The GO app is used for downloading the P4 firmware to your phone/tablet. Then you plug the phone/t ...

It starts at 0% gets to 1% then says it's complete and has upgraded.
"Overall Status" says:
Aircraft requrs update. Download update from DJI Go Homepage

RC upgrade complete

RC has upgraded to the latest veriosn, V1.5.80 please reboot your RC

**I reboot the RC**

Phone app says the same message as above.

Aircraft status says "Firmware requires update".

About screen says
App version 2.7.1
Aircraft version 01.00.0.70
RC version 1.4.30+

Any ideas?
2016-3-17 21:11:05
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coreysromero
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United States
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Looks like after restarting 9 times its finally updating correctly as it's now at 16% and not jumping from 2% to completed right away. Thanks for the feedback Ken. I'll have additional questions if this doesn't update.

2016-3-17 21:20:05
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coreysromero
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United States
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Overall status normal, about screen shows its been updated to 1.5.80!

Sweet now I can fly tomorrow. Thanks again Ken
2016-3-17 21:31:20
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