BadgerDog
lvl.1
Canada
Offline
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Ok, Let me repeat what I said in a different thread about updating on Mac computers with DJI Assistant 2 ...
"The MAC version of DJI Assistant 2 is pure junk..."...
I didn't realize it when I received the Phantom 4, but this product is from a Chinese company. It's not hard to tell after going through the machinations one needs to do in order to perform what should be simple software updates. The level of technical writing, error messages, friendly version number identifications and user update process activity feedback as to what is going on during the process is abysmal, plus apparently they can't hire anyone who knows how to program for the Apple OSX operating system.
Having said that and if you're an Apple MAC OSX user, here's what you need to do.
1. DO NOT use the Assistant 2 for the MAC, at least until they can hire a MAC programmer who understands how ZIP files work under OSX. If you try that, you'll not only get constant upgrade failures, but you'll also "pooch" your bird (or something in it's firmware memory), so that you'll not even be able to use the iOS DJI Go app to perform any firmware updates, until at least you can get the copter's firmware update to take using Assistant 2.
2. Find a Windows based PC, download Assistant 2 for it and plug you bird into the USB port of that computer. In my case, I have Windows 7 running under BootCamp on my Intel based MacBook Pro, so I booted my Mac up under Windows 7 and downloaded Assistant 2 for Windows.
3. Run the UPDATE and if it fails (freezes) anywhere during the update (mine did at 57%) claiming it lost connection, even with the bird sitting a foot away from the computer, simply close Assistant 2 and restart it. You will get an option to "refresh" the current firmware and start over.
4. Once you've updated the copter, start up the RC Contoller and copter together, along with your tablet/phone (I'm using an iPad Air 2) and run the current version of DJI Go, which is 2.8.0.
Now because you have managed to get the firmware update to take by using a Windows PC, this time when you start DJI GO, the copter talks to the RC Controller and the DJI Go app properly, informing you that you now need to upgrade your RC controller. That's a process that simply runs from your IOS DJI Go app and once that completes, power off everything and power it back on.
You should now be current and updated on all of the software (firmware) elements you'll need.
To be honest, DJI aught to be ashamed of themselves for selling at such premium prices, then providing a 3rd world level of product support, programming and technical writing that appears to be out of the 1990's.
Just my opinion, but at almost 70 and being a grumpy old 8086 Assembler, Fortran, Basic, C++ and Cobol programmer, it's pretty apparent to me this company has put most of it's resources into flashy marketing, mimicking shiny Apple smooth plastic looking products, then hired a bunch of "kids with ties" to provide technical substance behind it.
Apple should pull their line out of their stores until they can at least support Apple OSX properly. |
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