Hi fellow flyers,

can anyone here help how to check my P3S warranty? i bought mine 2nd hand from a guy in Singapore and i am now in Bangkok. i have an issue with my drone always getting disconnected.

thanks and regards!

franciszorrilla, You have to provide purchase proof to use the warranty. It Loses the RC signal or video signal?

08QDE8M00R6898

Slava Diadiura Posted at 2018-7-5 06:43
08QDE8M00R6898

The warranty period for a product starts on the day such product is delivered, like Tim mentioned, the proof of purchase is necessary when you apply a warranty service.

DJI Mindy Posted at 2018-7-5 20:02
The warranty period for a product starts on the day such product is delivered, like Tim mentioned, the proof of purchase is necessary when you apply a warranty service.

Hy! I need some help. Could you check my warranty please? Cuz I've got a 3 week old inspire whit broken rc's. And i send to the dji services. They send me a mail today i must to pay 240euro each for repairing.

fans17f846ed Posted at 2018-10-15 07:34
Hy! I need some help. Could you check my warranty please? Cuz I've got a 3 week old inspire whit broken rc's. And i send to the dji services. They send me a mail today i must to pay 240euro each for repairing.

Hello there, the warranty period for a product starts on the day such product is delivered, please refer to your proof of purchase.
I managed to get your case number via your Forum, we will transfer your concern to the local team to verify why the warranty service cannot be provided, we will have someone to contact you soon, please wait patiently, thank you.

Can you check S/N:0W7DG4G0122752 ?

fybo Posted at 8-25 23:28
Can you check S/N:0W7DG4G0122752 ?

Hi fybo, it is an Osmo Pocket and hasn't been activated, the warranty period for a product starts on the day such product is delivered, please let us know if you have any further concern.

Can I know the status of my warranty for my mavic air
Sn# 0K1CF6E3AF2DJB

djiuser_6sNyfPIkH5LB Posted at 9-6 07:01
Can I know the status of my warranty for my mavic air
Sn# 0K1CF6E3AF2DJB

As mentioned above, the warranty period for a product starts on the day such product is delivered, you may check the purchase invoice to confirm.

Can you please check this sn? I bought this mavic air online, but i found it different box design. Are they updating the box design?

Can you please check this sn? I bought this mavic air online, but i found it different box design. Are they updating the box design?

fansef7e00ec Posted at 10-12 17:49
Can you please check this sn? I bought this mavic air online, but i found it different box design. Are they updating the box design?

Hi there, you can PM me the serial number of the drone.

DJI Mindy Posted at 10-12 18:34
Hi there, you can PM me the serial number of the drone.

Hi, sorry, I’m newby in this forum, i don’t know how to pm messege. Here is the sn: 0K13G8T00SV128. Thank you!  

fansef7e00ec Posted at 10-13 00:43
Hi, sorry, I’m newby in this forum, i don’t know how to pm messege. Here is the sn: 0K13G8T00SV128. Thank you!

The PM can be found under my avatar, the drone is DJI product and can be found in our system, no worries.

DJI Mindy Posted at 10-13 03:39
The PM can be found under my avatar, the drone is DJI product and can be found in our system, no worries.

Hi, i have send you PM, can you please check it? Thank you!

Please check and confirm full details of my warranty.
Response to rumsabir@gmail.com
Thank you

CF0000024098231K

djiuser_VqGY2oh8c4Z1 Posted at 6-1 04:43
Please check and confirm full details of my warranty.
Response to rumsabir@gmail.com
Thank you

Hi there, welcome to DJI Forum, unfortunately the SN is not corrected. The warranty period for a product starts on the day such product is delivered, please refer to the invoice or other valid proof of purchase.
The warranty period of DJI product can be checked here: https://www.dji.com/uk/service/policy?site=brandsite&from=nav

Hi i brought the DJI care refresh for the mavic mini and due to delayed delivery i couldn't activate it within the 48 hour window.Now am planning to make a video verifying that the drone works but i noticed that the serial number on the drone(1WHCH43R076JR2) is different than the one on the box(1WGDH3S112LCGH).Could you please check them. I dont know which to show on the video or even if its valid for verification.Cheers

djiuser_DQedpbZAIPTs Posted at 6-1 13:30
Hi i brought the DJI care refresh for the mavic mini and due to delayed delivery i couldn't activate it within the 48 hour window.Now am planning to make a video verifying that the drone works but i noticed that the serial number on the drone(1WHCH43R076JR2) is different than the one on the box(1WGDH3S112LCGH).Could you please check them. I dont know which to show on the video or even if its valid for verification.Cheers

Hello there, upon checking your SN, 1WHCH43R076JR2 is the SN of the RC, 1WGDH3S112LCGH is the SN of the drone, they are in the same combo, no worries about it.

Hu!) want to check for how many months if guarantee i have left) thanks!)
08Q3H3K001J014

Grisha Lunga Posted at 6-19 09:13
Hu!) want to check for how many months if guarantee i have left) thanks!)
08Q3H3K001J014

Hi there, the warranty period for a product starts on the day such a product is delivered, please check the date on your proof of purchase. Here is the warranty period of Mavic Pro.

Hey, can you please check the warranty for 1SZCH154123VT9. It would be greatly appreciated

Aram Arzumanyan Posted at 7-22 22:40
Hey, can you please check the warranty for 1SZCH154123VT9. It would be greatly appreciated

Hi Aram Arzumanyan,
here is the warranty period list for Mavic Mini purchased in the US:

For more warranty details please check out https://www.dji.com/service/policy

Please help determine where the drone is from and what is the guarantee

163CGBJR0AFQ4
Mavic 2 pro

cifra Posted at 10-8 03:53
Please help determine where the drone is from and what is the guarantee

163CGBJR0AFQ4

I've sent you PM, please check, thanks.

Hi Mindy, can you check my m2p warranty status?
163CGAHR0A3PGE

Thank you!

djiuser_u7jWgHd0rvCd Posted at 10-30 09:39
Hi Mindy, can you check my m2p warranty status?
163CGAHR0A3PGE

Hi there, the result was sent via PM, please check.

Can u check if it still under warranty?
Thnks

Yu7i Posted at 11-14 07:25
Can u check if it still under warranty?
Thnks

Hi there, I had sent you the info in private message, please check.

Hey. Could check warranty and activation of the following SK, please:
1WNBH3K00201MG

djiuser_W7ObTsTmonoW Posted at 11-18 11:41
Hey. Could check warranty and activation of the following SK, please:
1WNBH3K00201MG

Hi there, please check the PM, thank you.

Hi fellows,
please clear, what is the region of this unit with sn: 3N3BH7600203DT and was it activated or no?
Tnx.

djiuser_vVa314n56bFo Posted at 11-19 12:11
Hi fellows,
please clear, what is the region of this unit with sn: 3N3BH7600203DT and was it activated or no?
Tnx.

Hi there, please check the PM, thank you.

DJI Susan Posted at 11-18 19:46
Hi there, please check the PM, thank you.

Thank you so much. May I ask same question regarding this SN, please: 1WNBH3300200A4

djiuser_W7ObTsTmonoW Posted at 11-21 03:25
Thank you so much. May I ask same question regarding this SN, please: 1WNBH3300200A4

Hi there, I have sent you a PM, please check it, thanks.