DJI-Adela
DJI team
Hong Kong
Offline
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Hi,
What the model of your mobile device is? Are you sure that your mobile device is compatible with the DJI GO App? It seems that your device just run out of memory and couldn't handle the upgrade. Kindly please check it.
As you can see in the User Maual (P12), it tells us that if the system status indicator (the right one) lit solid red, it means it detects a Non-DJI battery. So, is your batter Non-DJI? Please check your battery and keep it fully charged with DJI charger. Check the connection of the battery.
Now, please format your SD card in the DJI GO App if possible, download the latest firmware from our official website and extract the bin file to the root directory of the SD card, insert it into the camera. Press the Trigger button + Record button, and then slide the Power Switch, when you see the indicator blink red and green alternately, release all of the buttons and switch. After that the Osmo will upgrade itself automatically in normal situation.
If above steps do not work for you, please let me know.
Wait for your reply! |
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