daniellee
lvl.2
Canada
Offline
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I'm sorry to say your suggestion is almost useless. I'm sure everyone who has activation problem would have check their wifi again and again, watched every video instructions available, and in my case, tried use different email, as well, and repeat again and again.
If they received consistent "Invalid Device" error message, just admit it. Someone in DJI has messed up. Just tell your customers to return the unit for exchange/repair, instead of blaming on your customers, send them around and around to different departments.
DJI should offer to replace the faulty unit, perhaps compensate the return shipping, simple as that.
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