DJI-Adela
DJI team
Hong Kong
Offline
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Hi,
Thanks for your information!
Below are some of our further responses for you to fix the problem:
1) Please confirm that if this problem happens on each pictures you've taken?
2) Please find and download the DJI DNG Cleaner at http://www.dji.com/product/inspire-1/info#downloads, after processing your DNG pictures in the DJI DNG Cleaner, do you still have the same problem?
3) If the DJI DNG Cleaner couldn't help you, please send us some DNG original sample pictures for our analysis, once our engineers figure out the cause based on the original pictures and if that's a real defect, we'll help to deal with your device ASAP.
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