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2898 50 2016-4-19
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OzzieUK
lvl.1
Flight distance : 66516 ft
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United Kingdom
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SO SO SO SO SO SO SO SO (Is that enough?) Disappointed with DJI Store, Osmo Z axis, 1-3 days shipping, now 10 - 15 days, had I known this last monday I would have kept my money, thanks for ONCE again letting your customers down DJI.
2016-4-25
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Moshe.mmm
First Officer
Flight distance : 1320098 ft
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DJI Store Posted at 2016-4-25 15:02
I think it is quite narrow to get it delivered on or before 1st May. You can check with us again t ...

Sir,
Please make sure that my order will be canceled.
I won't be able get in time.
I haven't received any response from sales so I'm asking you here to make sure they will not send it. It's too late.
Please confirm.
Thanks.
Moshe.
2016-4-25
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DJI Store
DJI team

Hong Kong
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Moshe.mmm Posted at 2016-4-26 09:29
Sir,
Please make sure that my order will be canceled.
I won't be able get in time.

Order has been canceled as requested. Sorry again for the inconvenience caused.
2016-4-25
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Moshe.mmm
First Officer
Flight distance : 1320098 ft
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United States
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DJI Store Posted at 2016-4-25 23:32
Order has been canceled as requested. Sorry again for the inconvenience caused.

Thank you.
2016-4-25
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ChristopheM109
lvl.1
France
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I ordered my Z-Axis the 2016-04-19 and the payment has been confimed too, but always no item and no news, my shipping status stays in pending mode. It seems that many people are in the same case, What's happen ? How is it possible? Products are they really available? I begin to really doubt and am very disappointed !!!
2016-4-26
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marvelles
Second Officer
Flight distance : 600479 ft
Germany
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Thats The Point....all stuff market avaible.you Pay and Then no shipping
2016-4-26
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seanemclean
lvl.4
Flight distance : 223061 ft
United States
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DJI Store Posted at 2016-4-25 23:32
Order has been canceled as requested. Sorry again for the inconvenience caused.

You guys should put half as much effort into order fulfillment and customer notifications.  You still haven't bothered to reply to me.
2016-4-26
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marvelles
Second Officer
Flight distance : 600479 ft
Offline

They Can Five us More Info....But nothing
2016-4-26
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R&L Aerial
Captain
Flight distance : 298100 ft
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United States
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the first batch they manufactured were probably 2 mm off or something and they had to discard them, it happened before with the extension rod, the first batch they made the mounting screw was too long and know one couldn't tighten up the osmo without the mount bottoming out. Tip to DJI, like my grandpa always said" measure twice, cut once"
2016-4-26
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DANISBET
New
United States
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I think that doing business with DJI direct is like doing business with the devil! I finally canceled my order. If you just have to have a DJI product, try ordering from Amazon.
2017-11-9
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DJI Mindy
Administrator
Flight distance : 7 ft
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DANISBET Posted at 2017-11-9 12:12
I think that doing business with DJI direct is like doing business with the devil! I finally canceled my order. If you just have to have a DJI product, try ordering from Amazon.

Sorry for the unpleasant experience, may I know what happened? We will see if we can help to make your experience with us better.
2017-11-9
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