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not showing firmware version for OSMO / X5
1740 10 2016-4-25
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thansen
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Firmware version is not shown i DJI GO app under: general/about/firmware versions  It shows version for the App but not for the OSMO handle with zenmuse X5.  

What do I need to do to get it to show firmware versions?

I have installed the latest DJI GO App 2.8.0 version on my iPhone5s



Go App firmwareversions

Go App firmwareversions


2016-4-25
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R&L Aerial
Captain
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I don't know what's wrong or how to fix it but my osmo x5 says the same thing, firmware unknown?
2016-4-25
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DJI-Adela
DJI team

Hong Kong
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Hi,
Have you guys gotten the X5 adaptors already?
If you wanna upgrade the firmware to the latest Osmo Pro firmware v1.1.0.10, the X5 adaptor should be attached so that the X5 camera can be compatible with the Osmo handle.
2016-4-25
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thansen
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No - did not know or think that the original adapter  was nescesarry for it to reconize The firmware versions. I'm still waiting for it and right now I'm using a 3D printed adapter. Should I be able to update the osmo handle firmware to the newest version when I'm not using the original adapter?
2016-4-25
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ariajalali
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United States
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this has been the most absurd product roll out I've ever seen in my life
2016-4-25
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DJI-Adela
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thansen Posted at 2016-4-26 14:11
No - did not know or think that the original adapter  was nescesarry for it to reconize The firmware ...

Hello!
Since I have no idea about your 3D printed adaptor, I would not give you any comment on that.
However, to upgrade the Osmo Pro firmware successfully, our official X5 adaptor is needed.
2016-4-25
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thansen
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DJI-Adela Posted at 2016-4-26 06:33
Hi,
Have you guys gotten the X5 adaptors already?
If you wanna upgrade the firmware to the latest O ...

No - did not know or think that the original adapter  was nescesarry for it to reconize The firmware versions. I'm still waiting for it and right now I'm using a 3D printed adapter. Should I be able to update the osmo handle firmware to the newest version when I'm not using the original adapter?
2016-4-26
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thansen
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DJI-Adela Posted at 2016-4-26 08:30
Hello!
Since I have no idea about your 3D printed adaptor, I would not give you any comment on tha ...

Ok thanks
2016-4-26
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R&L Aerial
Captain
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I'm getting sick of these lame, generic responses to questions.
2016-4-26
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firdausramli714
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my osmo also not showing firmware version...why?
2016-5-9
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DJI-Adela
DJI team

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firdausramli714 Posted at 2016-5-10 01:30
my osmo also not showing firmware version...why?

Hi,
What's the firmware you're working on?
Before any upgrading, please remember to read our official release note and upgrade guide at http://www.dji.com/product/osmo/info#downloads
Usually, after the successful upgrade, before connecting your mobile device to the WiFi Osmo, please connect to the Internet first, and then the firmware version can display correctly.
2016-5-9
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