Hello to all,
I hope not to write a post inappropriate ..
does anyone know if you can get a copy of the purchase invoice (order at the online store) if the invoice has been lost? I need for the guarantee, I have to send a phantom 4 under repair.
Thank you very much
Greetings!

They certainly provided, but unfortunately I lost, it's my fault. I am contacting the support for news.
Thanks for the reply.
Good day.

Hello daniele, I'd suggest you can check the order history of your account. If you find that, you can print it as a copy. Hope this helps.

I notified my order number by email to the support and within minutes they sent me a PDF attachment with your proof of purchase.  Great!

I notified my order number by email to the support and within minutes they sent me a PDF attachment with your proof of purchase.  Great!

I also have a question regarding this. I bought an Inspire Pro from a guy who never opened it, but did not provide receipt...and I bought DJI CARE.

Hello,

I am in the same situation: I bought an Mavic Pro from a guy who never opened it (received it as a prize) but did not provide receipt. Does the warranty works if anything happens ?

Thank you