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Z axis for the x5r?
1035 8 2016-4-30
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ariajalali
lvl.1

United States
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anyone tried it with the regular z axis? does anyone have any word on when a compatible version might be coming?

thanks!
2016-4-30
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DJI-Adela
DJI team

Hong Kong
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Hi,
As you may know, the Z-Axis is not compatible with the X5R camera.
About the issue whether another Z-Axis would come out specifically for X5R or not, we would keep you informed in our official website.
Thanks for your concern!
2016-5-1
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ariajalali
lvl.1

United States
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So, if you got an X5R, you can't use the camera at all yet, and possibly you can't even buy a Z axis? Will DJI let me downgrade to an X5 then and refund the difference? the Raw sounds cooler in theory, but if its not actually usable or supported, I can't imagine why I just paid twice as much for it....
2016-5-3
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DJI-Adela
DJI team

Hong Kong
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ariajalali@gmai Posted at 2016-5-4 13:53
So, if you got an X5R, you can't use the camera at all yet, and possibly you can't even buy a Z axis ...

Our engineers are working on the Osmo Raw firmware.
Please just wait for a while patiently.
Thanks for your understanding!
2016-5-3
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ariajalali
lvl.1

United States
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ok! no problem - but please please tell the hardware engineers that X5R people REALLY REALLY want the z axis as well
2016-5-4
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DJI-Adela
DJI team

China
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ariajalali@gmai Posted at 2016-5-4 16:31
ok! no problem - but please please tell the hardware engineers that X5R people REALLY REALLY want th ...

Thanks for your support to the Z-Axis!
Our engineers will think about it.
2016-5-4
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derekoneill99
First Officer
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Ireland
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DJI-Adela Posted at 2016-5-4 10:20
Thanks for your support to the Z-Axis!
Our engineers will think about it.

Come on DJI. When are you going to start shipping the Z axis , DJI  service is a joke.
2016-5-4
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DJI-Adela
DJI team

China
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derekoneill99 Posted at 2016-5-4 18:21
Come on DJI. When are you going to start shipping the Z axis , DJI  service is a joke.

Hello!
If you're talking about the Z-Axis for the X3 camera, please contact our online sales specialist for any further information about your order.
We're not gonna hold your order if the cargo is ready.
Thanks for your cooperation!
2016-5-4
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derekoneill99
First Officer
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Ireland
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DJI-Adela Posted at 2016-5-4 11:30
Hello!
If you're talking about the Z-Axis for the X3 camera, please contact our online sales speci ...

Yes I am talking about the Z axis for the X3 camera and yes I  have contacted the online sales team. My question is now, why did you start selling this product when you don't even have  the stock.
2016-5-4
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