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Hello flydodom, please try to calibrate the IMU and gimbal on the horizontal platform.

Sorry about repeated replies. Lost connection error came up!

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flydodom Posted at 2016-5-13 06:01
.........................................still awaiting for a short reply..! Helloooooo DJI..!!!!!

Here is the contacting info:
Email: support.eu@dji.com
Phone:+49(0)97479304200
Monday to Friday, 9:00AM-5:00PM (German Time GMT+1:00)
Online Support：Monday to Friday, 11:00AM-6:00PM (Netherlands Time UTC/GMT +1)

DJI-Paladin Posted at 2016-5-13 02:17
Here is the contacting info:
Email:
Phone:+49(0)97479304200

Thank you!!!!

Hi flydodom, where about in Turkey was that filmed?

flydodom Posted at 2016-6-16 12:34
Oh, I am a very happy man right now, thank you DJI! My bird is working as it should.  G8..! I even ...

Aloha flydodom,

     Well, do not keep us in suspense!  What did DJI tell you when you called?  Most of us have those slight not level horizons and some are actually irritated about it.  So what did they tell you?

     The only thing I can do to level my horizon is calibrate the gimbal first and then follow with the IMU calibration.  If I calibrate the IMU first, then the gimbal, the horizon is way off level.

     Any assistance would be greatly appreciated!

Aloha and Drone On!

DJI,
Why not post this for the benefit of ALL ???

flydodom Posted at 2016-6-18 01:13
Hi

Fixed and tested were the reply..! And fixed it is.

Glad it's fixed.

flydodom Posted at 2016-6-17 07:13
Hi

Fixed and tested were the reply..! And fixed it is.

Aloha flydodom,

     Good to hear it is fixed.  But, I must say I was hoping it was some sort of operator fix that we can do rather than have to check with a retailer to have it fixed.  Fortunately, I am not one of those who gets irritated by a slightly un-level horizon (but then I am not a professional, Professional).  

     Good to hear you are up and running a level operation!  At least you are operating in a level-headed direction.  Sorry, I am just a bad comic!

Aloha and Drone On!

DJI-Ken Posted at 2016-6-17 18:16
Glad it's fixed.

Thank you Ken! Much appreciated!

flydodom Posted at 2016-6-20 17:25
Thank you Ken! Much appreciated!

No problem at all, enjoy your aircraft.