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Try this (for fixing the 1.1.0.11 issue)OSMO_FC550_FW_V01.01.00.2...
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wslam
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Hong Kong
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For those experiencing issues with the OSMO Pro, I just installed the not yet official Firmware posted here: http://forum.dji.com/forum.php?m ... 3425&fromuid=156575

I am happy to report that it seems to have solved a few issues:

1) Firmware no longer says Unknown, now the firmware version is properly stated.
2) Audio now works
3) Settings now stick after power recycle (at least for the last two times)

It is now somewhat more functional...

2016-5-12
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paull
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United Kingdom
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Cheers for being the first tester for this. Good news. I will install tonight.

After three days for utterly useless support from DJI Europe, hopefully this issue is now fixed.

EU Support are still asking me to RMA for repair... Useless.
2016-5-12
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wslam
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It did take me 2 tries to get the firmware install though. You need to make sure the file name starts with OSMO, so get rid of (for fixing the 1.1.0.11 issue) from the filename.
2016-5-12
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paull
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Thanks for the tip. Will apply tonight.
2016-5-12
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paull
lvl.2

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I can also confirm that this fix works.
2016-5-12
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R&L Aerial
Captain
Flight distance : 298100 ft
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How does one open the file from Dropbox, windows says it can't????
2016-5-14
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wslam
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R&L Aerial  Posted at 2016-5-14 04:08
How does one open the file from Dropbox, windows says it can't????

It should be a .bin firmware file. You download and copy that directly to your SD card and then follow the standard upgrade procedure.
2016-5-14
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DJI-Adela
DJI team

Hong Kong
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wslam Posted at 2016-5-12 22:59
It did take me 2 tries to get the firmware install though. You need to make sure the file name start ...

Hi,
Thanks for your feedback, I'm glad that it works and fixed your problem.

You're right!  "(for fixing the 1.1.0.11 issue)" is just a remark I wrote for you, when you upgrade the firmware, please rename the bin file by moving that remark.
2016-5-14
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R&L Aerial
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wslam Posted at 2016-5-14 13:08
It should be a .bin firmware file. You download and copy that directly to your SD card and then fo ...

How do I unzip it??
2016-5-15
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wslam
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You don't unzip it. The file downloaded should be a .bin file, just copy that to your SD card.
2016-5-15
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R&L Aerial
Captain
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wslam Posted at 2016-5-15 14:19
You don't unzip it. The file downloaded should be a .bin file, just copy that to your SD card.

I've tried about 10 different ways and it will not work, very frustrating, waited months and months now there firmwares messed up, I give up
2016-5-15
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DJI-Adela
DJI team

Hong Kong
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R&L Aerial  Posted at 2016-5-16 03:06
I've tried about 10 different ways and it will not work, very frustrating, waited months and month ...

Hello!
What the exact problem do you have?
The "new" firmware bin file is only for fix the issue of v1.1.0.11.
2016-5-15
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fans99859b57
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DJI-Adela Posted at 2016-5-15 22:01
Hello!
What the exact problem do you have?
The "new" firmware bin file is only for fix the issue of v1.1.0.11.

Is there another firmware to fix this problem?  I bought an X5 adapter for my x5 camera to work on my Osmo but the firmware says unknown and I cannot update.
2017-11-23
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DJI Mindy
Administrator
Flight distance : 7 ft
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fans99859b57 Posted at 2017-11-23 11:38
Is there another firmware to fix this problem?  I bought an X5 adapter for my x5 camera to work on my Osmo but the firmware says unknown and I cannot update.

lease download the firmware of Osmo Pro to your SD card: https://www.dji.com/osmo-pro-and ... te_search#downloads
Then update the firmware via the steps below:
Before power on, keep pressing the Trigger and Record button at the same time, then press Power switch for about 5 seconds until the indicator blinks red and green alternatively.
A few minutes later, when the indicator becomes solid green, delete the firmware in SD card and reboot the Osmo Pro.
2017-11-24
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fans99859b57
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United States
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I tried this also and the light continued to blink red and green but never turned solid green.
2017-12-22
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fans99859b57
lvl.1
United States
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DJI Mindy, I never got a response from you!!!
2018-1-6
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