Hello!
The built-in Mic in the Osmo Pro is turned off by default, if you wanna record the audio, please go to the DJI GO App and turn it on and an external Mic is needed.
Please double check your Osmo Pro, if there's any problem, please contact us freely.
we use a rhode external mic and i make 12 recordings with the same configuration.
4 of them are at the beginning with audio but after 3-4 minutes it makes a click and then there is no sound recording anymore but the video is still working.
i know about internal mic and external mic because iam a sound engineer :-)
DJI-Adela Posted at 2016-5-15 04:40
Hello!
The built-in Mic in the Osmo Pro is turned off by default, if you wanna record the audio, ple ...
i have switch the internal mic off and i use only an external mic ( rhode)
sometimes in the video recording there is a click and then the sound going off.
i know about to switch the sound on...iam not stupid !!!
we use a rhode external mic and i make 12 recordings with the same con ...
The fact that this is intermittent and that nobody else has complained about it suggests that you may have a connection issue. Logically, this cannot be a problem with firmware right? Since, using an alternative frame, 8 out of 12 recordings were fine...
Many have the same issue I in my case was working for first 4 video clips and then no audio. I have external mike rhode VideoMicro. I can see audio levels when recording but no audio in files. If I use my X3 everything is fine.
Hello Vladi2n,
Could you please send me the original files for our analysis? (Please make sure you turned on the Audio Recording function and use the external Mic while recording.)
Hi. I have sound problem with my videos. After the recording i played the videos with the dji go app editor. I heard the sound of the videos. Now on PC i can't hear anything... [url]example video[/https://www.dropbox.com/s/2jk2jr7lwo5i21q/DJI_0493.MP4?dl=0]
AL0HA Posted at 2017-4-26 11:10
Hi. I have sound problem with my videos. After the recording i played the videos with the dji go app editor. I heard the sound of the videos. Now on PC i can't hear anything... example video[/https://www.dropbox.com/s/2jk2jr7lwo5i21q/DJI_0493.MP4?dl=0]
In DJI Go, you can switch if you want to use the built-in mic or the phone's mic.