Sent in my p3a for cracked shell and camera focus problem camera and gimbal were replaced and shell replaced and and the aircraft back within a week ...fast service

Hey, sounds like EXCELLENT customer service, good to hear.  Kinda makes ya wonder how many other people have a good experience that we don't hear about.  

Helps to balance out all the "Those frumptious DJI #@*^ bandersnatches did *$!(&% and skiddled my *%&$" stories.

gil Posted at 2016-5-15 11:47
Hey, sounds like EXCELLENT customer service, good to hear.  Kinda makes ya wonder how many other peo ...

DJI service varies massively depending were you live. But, you'll rarely hear good stories & almost always hear the bad ones.  The same can be said of actual problems with the aircraft.

Yeah the service was great they kept me updated and even sent me an email explaining what was replaced

Good to know, will be sending mine in soon.

This is the time period

Thanks for your support, Jose. Customer satisfaction is very important to us.

Thanks dji paladin