Please select Into the mobile phone version | Continue to access the computer ver.
BUG REPORT ON THE APP DJI DJI GO & GO GEO Beta using IOs 9.3.1
2508 23 2016-5-15
Uploading and Loding Picture ...(0/1)
o(^-^)o
curso88
lvl.1
Flight distance : 184852 ft
Spain
Offline

This bug has detected in the APP DJI GO & GO GEO Beta using the Inspire 1 V2, the Phantom 3 Profesional and the DJI OSMO using the App in the iPad Air 2, iPad 4 and two iPhone 6 Plus with IOS 9.3.1 and the current version from App Store DJI GO v2.8.1 and the current release of DJI GO GEO Beta

Bug description

If you has updated the app DJI GO & GO GEO from previous app installed this bug not appear, but if you delete the app DJI GO & GO GEO Beta and re install, the app indicates “unknown version” in the About section.

Tested with two iPad and two iPhone 6 Plus with IOs 9.3.1 and the current DJI GO v2.8.1 from the app store

PROBLEM:

If you app not recognize your Remote controller versión, you have problems to detect the new firmware versions and update it

Best regards
Alejandro Gomez
Inspilots Spain Admin
DJI Beta tester (Reported)
image.jpeg
2016-5-15
Use props
algemu
lvl.1

Germany
Offline

Hallo  curso88,

now I understand a lot of things...
I am experiencing exactly this issue with my ipad mini 4 with IOs 9.3.1.
The problem does not affect only the version 2.8.1 of the IOs app, but the 2.8.0 of the android app as well (experienced it with my galaxy note 3)

Alex
2016-5-15
Use props
mjgroves
Second Officer
Flight distance : 7662687 ft
  • >>>
United Kingdom
Offline

I'm having this too on a Samsung Galaxy S5 running DJI GO v2.8.0. Interestingly my Nvidia Shield Tablet (also running v2.8.0) reports the version numbers just fine.
2016-5-16
Use props
DJI-Ken
DJI team
Flight distance : 1515312 ft
  • >>>
United States
Offline

There is an new IOS 9.3.2 update
2016-5-16
Use props
algemu
lvl.1

Germany
Offline

I have updated the IOS just now, but the problem is still persisting. I am still not able to see the firmwares.
2016-5-16
Use props
Donnie
Captain
Flight distance : 3636782 ft
United States
Offline

DJI-Ken Posted at 2016-5-16 14:46
There is an new IOS 9.3.2 update

Was 9.3.2 supposed to fix this Ken?  This came out of no where- mine works fine With  I pad air and 9.3.1 update .


-donnie
2016-5-16
Use props
DJI-Ken
DJI team
Flight distance : 1515312 ft
  • >>>
United States
Offline

DJI-Ken Posted at 2016-5-17 03:46
There is an new IOS 9.3.2 update

No, I think it's a server thing. if you delete and reinstall the app you will not get A/C or R/C versions in the about page and the RC downgrade (graduation hat) page.
2016-5-16
Use props
Donnie
Captain
Flight distance : 3636782 ft
United States
Offline

Donnie Posted at 2016-5-16 16:30
Was 9.3.2 supposed to fix this Ken?  This came out of no where- mine works fine With  I pad air an ...

Just give it a couple of days member pilots -  they will sort this out ( DJI end of it).  The servers just need to verify your systems versions, in a couple of days they will have a remedy for it.

For the time being, make sure you write down what versions you are at. And if you must re- install the Go app Understand this may happen to you.


I have seen glitches like this in the past, they usually get it resolved pretty quick.  

Donnie

2016-5-16
Use props
DJI-Ken
DJI team
Flight distance : 1515312 ft
  • >>>
Offline

Donnie Posted at 2016-5-17 06:10
Just give it a couple of days member pilots -  they will sort this out ( DJI end of it).  The serve ...

Thanks Donnie
2016-5-16
Use props
AEROKAMERA
Second Officer
Flight distance : 2289429 ft
  • >>>
Poland
Offline

Hello,
I have no firmwares version too. Furthermore losing camera control during flight!
no camera control.jpg
no rc firmware upgd.jpg
no firmwares ver.jpg
2016-5-16
Use props
dawidm
lvl.3
Flight distance : 2171801 ft
  • >>>
Poland
Offline


What are the new information in the topic?
1. DJI GO App 2.8.1 & iOS 9.3.1 - It still does not work, a month without flying
2. Has anyone checked the update iOS 9.3.2 - whether it will work?
3. When Facebook Live Stream by DJI GO App
be serious, write the truth
Dawid
2016-5-17
Use props
AEROKAMERA
Second Officer
Flight distance : 2289429 ft
  • >>>
Poland
Offline

@Dawid
Jumped to 9.3.2 iPhone/iPad,  nothing better for me.
2016-5-17
Use props
DJI-Ken
DJI team
Flight distance : 1515312 ft
  • >>>
United States
Offline

AEROKAMERA Posted at 2016-5-17 21:08
@Dawid
Jumped to 9.3.2 iPhone/iPad,  nothing better for me.

What do you mean, are you saying that you still cannot connect with 9.3.2 then it may be a issue with your USB cable. DJI and Apple have confirmed that IOS 9.3.2 solves the connectivity issue.
If you still cannot, please provide a video.
2016-5-17
Use props
AEROKAMERA
Second Officer
Flight distance : 2289429 ft
  • >>>
Poland
Offline

DJI-Ken Posted at 2016-5-17 16:01
What do you mean, are you saying that you still cannot connect with 9.3.2 then it may be a issue w ...


Hi DJI-Ken, everything's ok with my usb cable, see my post #10. Also can't downgrade RC via usb stick.
2016-5-17
Use props
DJI-Ken
DJI team
Flight distance : 1515312 ft
  • >>>
United States
Offline

AEROKAMERA Posted at 2016-5-18 02:54
Hi DJI-Ken, everything's ok with my usb cable, see my post #10. Also can't downgrade RC via usb st ...

You do bot need to downgrade, you are totally connected and not getting RC signal lost.
Is your only issue losing camera control during flight?
And can you explain what you mean?
Do the video/photo buttons not work? can you change camera settings?
2016-5-17
Use props
AEROKAMERA
Second Officer
Flight distance : 2289429 ft
  • >>>
Poland
Offline

DJI-Ken Posted at 2016-5-17 22:15
You do bot need to downgrade, you are totally connected and not getting RC signal lost.
Is your on ...

Everything seems to work AC connection, gimbal, camera controls before a take off. When I change camera settings during flight or on the ground I lose camera control, no values displayed, gray out rec button. After AC power off and power on everything back to normal except firmwares version. Upgradin/downgrading via Go App or USB stick doesn't work. My Inspire back from repair about a month ago. In my opinion Go App 2.8.1 did it. First picture in post #10 shows no controls - hung camera in rec mode - did a test at home.
2016-5-17
Use props
AEROKAMERA
Second Officer
Flight distance : 2289429 ft
  • >>>
Poland
Offline

Downgrade screen start working and shows 1.5.80!
What I did: I power on RC with C1+C2+Rec+Rght Dial pressed, next open Go App with working wi-fi. Go to downgrade screen (press hat 5-10 sec), download firmware and refresh it, follow on-screen instructions. If it finished power of RC and power on with C1+C2+Rec+Rght Dial pressed again. Power of and power on normaly, open Go App and upgrade RC to 1.6.0. Power on AC and check About screen. (AC wasn't downgraded from 1.8.1.00, keep this ver or upgd AC first!). About screen shows firmwares versions again! Tomorrow I'll test camera control.


2016-5-17
Use props
curso88
lvl.1
Flight distance : 184852 ft
Spain
Offline

BUG ON THE APP DJI DJI GO & GO GEO Beta using IOs 9.3.1 FIXED

1- Update your IOs 9.3.1 to 9.3.2
2- Uninstall and reinstall the DJI GO app

Best Regards

Alejandro Gomez
Inspilots Spain Admin
DJI Betatester
2016-5-18
Use props
fredrik
New

Sweden
Offline

DJI-Ken Posted at 2016-5-16 21:46
There is an new IOS 9.3.2 update

Hi!

I have the Inspire 1 raw, and Flysafe told me to download the new Firmware GEO BETA to my drone.
But there is no option for the Inspire 1 Raw, is it okey to go for the Inspire 1 PRO upgrade for the Raw version?
I got a job tomorrow to do in the locked area, that flysafe just unlucked but i want to be sure that the version is right for my drone before flight.
2016-5-21
Use props
DJI-Ken
DJI team
Flight distance : 1515312 ft
  • >>>
Offline

fredrik@fivseo. Posted at 2016-5-21 21:34
Hi!

I have the Inspire 1 raw, and Flysafe told me to download the new Firmware GEO BETA to my dr ...

It should be fine as the GEO firmware has nothing to do with your camera.
Just make sure you have the latest RAW firmware (1.08.01.40) first so you all the benefits of the X5R.

http://www.dji.com/flysafe/geo-system
2016-5-21
Use props
fredrik
New

Sweden
Offline

DJI-Ken Posted at 2016-5-21 17:45
It should be fine as the GEO firmware has nothing to do with your camera.
Just make sure you have  ...

Thanks mate.
I have another question, it is just general about the working time in china.
I need to do the job on sunday / alt monday.

But i got the mail from flysafe, that the area will be open in 2 business days..
I got the mail on this Friday, do China have 5 business days or 6?
2016-5-21
Use props
AEROKAMERA
Second Officer
Flight distance : 2289429 ft
  • >>>
Poland
Offline

DJI-Ken Posted at 2016-5-17 22:15
You do bot need to downgrade, you are totally connected and not getting RC signal lost.
Is your on ...

Today I tested camera controls, during a flight I rec on and rec off to have few shots, after some time lost camera controls - it hung - it looked like on attached pictures.
I didn't notice this issue never before until last updates/upgrades.
no camera control 2.jpg
no camera control.jpg
2016-5-21
Use props
DJI-Ken
DJI team
Flight distance : 1515312 ft
  • >>>
Offline

fredrik@fivseo. Posted at 2016-5-22 01:26
Thanks mate.
I have another question, it is just general about the working time in china.
I need ...

I believe they are M-F
2016-5-21
Use props
fredrik
New

Sweden
Offline

Hi!
I had the firmware card into the drone, then connected the controlled with usb cable to the drone. I waited for like 30 minuts and it did not show any errors or any text file about the update on the card.
So here is my question, how do i know that the controller is updated to the GEO beta?
Any new version shall be showed in the app?

Thanks for the help Ken
Best regards, Fredrik Stejmar.
2016-5-22
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules