akbarp4
lvl.1
Indonesia
Offline
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Hi DJI Paladin,
I have asked to DJI before I post this thread. The answer is I could purchase DJI Care in China but only when I send it to China for repair.
I asked to this forum because I havent got the answered yet from them about the phone input problem, so if anyone in this forum has same experience could share with me while I am waiting the answer from official DJI store online.
I need to use my P4 this week for project and it is still fresh in the box (not activated yet) waiting for confirmation from DJI wheter I can buy DJI care or not.
I also need to buy more Phantom 4 next month for projects so I need this information for calculating project risk since I have experienced strange P3P fallen last month (still investigated by DJI).
This is the email from DJI:
Hi,
You could purchase DJI CARE in CHINA and use it, but only when you send it to china for repair
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DJI-Chloe
Repair Office
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The second answer:
Dear Akbar,
Your request (247585) has been updated..
For further inquiries, please reply to this email
Fiona (DJI)
May 12, 17:46
Dear Sir/Madam,
Greeting from DJI online Store!
Thank you for your email. Yes, if you buy it from china for the DJI care, you will need to send it to china for repair. Thanks.
If there is anything else we can assist you with, please feel free to contact us.
Best Regards,
DJI online store
Akbar Alamsyah
May 12, 15:50
Dear DJI,
My name is Akbar and I live in Indonesia. I just bought DJI Phantom 4 and want to buy DJI Care.
Because DJI Care have not come to Indonesia yet, can I buy DJI Care in China since this location is the nearest from Indonesia?
So if something happened with my P4 then I can send it to Shenzen China for repair.
Thank you,
Regards,
Akbar
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