Phantomski
Captain
Flight distance : 14869882 ft
United States
Offline
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Open a case via web (or chat them), or open a new thread on "service" at the top of the forum. The DJI guys are pretty helpful, and they monitor service posts mode deligently than these. Way less traffic there.
If you sync your logs to the cloud via dji app, just tell them what was the date/time of the flight where u crashed, and what is the email on your dji account, they should be able to take it from there.
Good luck! If there's a problem, and it's under warranty, you want to certainly take an advantage of it!
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