Geebax
First Officer
Australia
Offline
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Alright, lets try it a different way. The US has the most highly developed sense of customer service in the world. No oither country that I have dealt with does business as well as they do, but in comparison, China is in the dark ages. From time to time I have to travel to China to organise manufacture of products there, and it is not a straightforward process. They screw up things quite often, substitute cheap materials without your knowledge, and work to the 'that's close enough' principle.
Most meetings over there are trying to correct problems in the manufacture, and you are constantly dancing around problems that will cause them embarrassment, because that puts a stop to the process. But you have to work through it because you have almost no legal rights in China as a foreigner, so you need to negotiate yourself into getting the product you want.
You quoted 'Uniform Commercial Code', yet you say you are an attorney? Are you not aware that American laws mean absolutely nothing in China or most other countries? Yes, you might be able to find the distributor liable, but all that will do is shut down distribution, you won't be able to touch the Chinese parent company.
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